The coronavirus pandemic is accelerating digital change in many areas. What was long seen as a vision of the future has quickly become an everyday necessity. At the same time, however, it became clear that there is a need to catch up when it comes to the digitalisation of public administration.
These experiences from the pandemic and the opportunities that the resulting pressure for change brings with it must be used to quickly exploit the great potential of digitalisation for more efficient administrative action. The aim is to provide citizens and companies with user-friendly digital services that are free of barriers and media discontinuity. Only then can Germany remain internationally competitive and be more resilient in future crisis situations.
In addition to improved service for citizens and companies, this will also reduce bureaucratic costs and save a considerable amount of time and money. However, in order to fully utilise the possibilities of modern digital administration, the necessary processes must be rethought across public authority boundaries and legal entities. Digitalisation will therefore become the driving force behind further-reaching reforms to structures and processes.
The implementation of the Online Access Act (OZG) is just one example of this holistic approach in administration. Consistent implementation, including mandatory digitalisation in the back office, can achieve what constitutes a modern digitalised administration: the avoidance of internal media disruptions with consistent electronic, external communication with the authority.
Torsten Kaiser
Partner, Head of Government & Public Sector
KPMG AG Wirtschaftsprüfungsgesellschaft
We support you on the path to the administration of the future with our expertise and broad project experience. This begins with the development of a project management system that focuses on the complexity of the requirements and the networking of all project participants.
Central building blocks are:
- Service consolidation to leverage synergy potential
- Cost degression through scaling tasks in cloud architectures
- Acceptance management - accompanying the changes is a key to success!
- Strategic programme planning to manage dependencies
- Examination of the existing IT structure and identification of optimisation and consolidation potential
- Strategic IT and transformation process planning to holistically optimise the overall architecture of the organisation.
Contact us - we will be happy to assist you. So that the administration remains a strong partner in the network of Germany as a business location and Germany continues to be a strong player in global competition.
