Microsoft Copilot implementation services

Unleash the advantage of generative AI in your workplace

Introducing artifical intelligence (AI) into your business isn't just a change, it's an upgrade that can help boost your productivity, spark innovation, and increase your profits. Copilot for Microsoft 365 is at the forefront of this transformation.

Copilot for Microsoft 365 is a workplace tool that allows you to use AI with your existing modern workplace platform. With Copilot, you can create, edit, and refine high-quality content faster, smarter, and easier. You can also collaborate with your team more effectively, generate new ideas, and discover new insights.

Think of Copilot as your AI assistant for work. It works alongside you in the apps you and your team use every day, including Microsoft Teams, Word, Outlook, PowerPoint, and Excel. It can:

Track discussions in real time and produce conversation summaries
Create first drafts, edit, and summarize your documents
Clear your inbox and draft replies in minutes, not hours
Transform your ideas into presentations
Analyze and visualize data

Microsoft Copilot is a collection of AI-driven assistants tailored to help boost productivity and efficiency across various life and work activities. Below is a breakdown of these Copilots by their functionalities:

Copilots for Life: Ideal for everyday activities, Microsoft Copilot (previously known as Bing Chat or Bing Chat Enterprise) helps improve your online search and browsing, streamlining the process of locating necessary information. It integrates smoothly with Windows 11 and Edge, making it a valuable resource for both work and creative endeavors.
Copilot for Productivity: Designed to enhance productivity, this Copilot offers smart suggestions and automates tasks within Microsoft 365 applications such as Word, Outlook, and Excel. It simplifies your workflow, allowing you to accomplish more in less time.
Data and Analytics Copilots: Housed in Microsoft Fabric, these Copilots streamline data management and analysis. They provide insights, support data-driven decision-making, and help enhance operational efficiency.
Business Applications Copilot: This Copilot, integrated with Dynamics 365, is crafted to help improve business processes and customer interactions. It automates routine tasks and offers intelligent recommendations, enabling you to focus on strategic priorities.
Security Copilot: Microsoft prioritizes your security. The Security Copilot is equipped with advanced security features to help safeguard sensitive data and ensure compliance.
Sales, Services, and Development Copilots: Whether you are a sales professional aiming to boost sales, a service provider looking to improve service delivery, or a developer eager to optimize coding processes, Microsoft can provide a specialized Copilot to meet your needs.

These Copilots, along with others in the Microsoft Copilot series, are engineered to elevate your productivity and efficiency. With a range of features and advantages, they can become essential tools for both individuals and businesses.

Why do you need Copilot implementation services?

Integrating AI into your business isn’t just about technology—it's about transforming the way your business works. AI can streamline routine tasks, enhance decision-making, and enable innovative business models and services. To help maximize productivity, it’s essential to apply AI across your core functions. However, implementing this technology comes with challenges.

Optimal AI implementation means a new way of working that merges software with human skills. The maximum value of AI comes from a seamless integration into your business processes, combining technical capabilities with human insight.

Learn how Copilot can redefine your productivity and competitive edge.

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Implementing Copilot is not a one-size-fits-all solution and requires more than simply pushing a button. It’s a process that requires careful consideration of your specific organizational needs, goals, and challenges. You may be wondering:

Who needs a Copilot license in my organization?
How can we determine if it’s worth the investment?
What training do we need to upskill our people?
What steps can we take to protect our data?
What does Copilot success look like?

These questions are challenging, especially for large organizations where complexity and risk is higher. But you don’t have to navigate this transformation alone. Like any significant technology implementation, Copilot for Microsoft 365 requires specialized expertise and proven capabilities. With our support, you can address these challenges head-on.

How we support your Copilot program

Understanding the financial benefits of new technologies like Copilot can be challenging. We clarify this by presenting a solid, data-driven business case. We detail the costs and, crucially, the significant benefits—such as improved efficiency and productivity that positively affect your bottom line. With our insights, you can confidently decide on Copilot, helping ensure your investment achieves its intended results.

Adopting new technology is one challenge; getting your team to fully utilize it is another. Often, even the best technologies are underutilized. Our approach tackles this with targeted change management strategies and customized training. We help ensure everyone in your organization not only understands Copilot but also uses it effectively, leading to better productivity and sustained adoption.

Adopting AI can raise concerns about data privacy and security. It's crucial to leverage new technologies without compromising sensitive information. Our method includes comprehensive risk assessments, adhering to current and future regulations. We configure Copilot to operate securely within your specific guidelines, allowing you to explore AI’s potential with confidence that your data remains secure.

Integrate your unique technology stack with M365 Copilot to expand, enrich, and personalize Copilot to meet your specific needs. We work with you to consolidate your workflows, datasets, and third-party applications, so you can turn Copilot into a central hub that supercharges productivity and drives innovation across your operations.

Benefit from the joint funding opportunities offered by KPMG and Microsoft to reduce the costs of implementing Copilot for Microsoft 365. These include the Enterprise Capability Investment Fund (ECIF) which provides financial assistance for innovation and digital transformation.

KPMG can mobilize a team of professionals across technology, data, cyber, HR and change management to accelerate your AI transformation at scale. We offer:

Industry-specific strategies
We draw on deep industry knowledge and collaborate with sector specialists to understand and tackle unique challenges effectively. Our goal is to ensure that our technology solutions are perfectly aligned with your business objectives.
Transparent guidance on Copilot
With early access to Copilot, we've navigated its complexities and can provide you with honest insights into its capabilities and limitations. This helps you set the right expectations and use the technology to its fullest potential.
Microsoft experience
As a Microsoft Global System Integrator, with a 20-year alliance and a team of over 9,000 Microsoft specialists worldwide, we have a deep understanding of Microsoft technologies. Our privileged access and extensive experience helps enable us to deliver award-winning services.
Secure and responsible adoption
Our approach to integrating technologies like Copilot reflects our rigorous risk management practices. We rigorously assess and mitigate risks, helping to ensure that the adoption of new innovations does not compromise your security, privacy, or stability.
Multi-billion dollar commitment
Our recent investment with Microsoft is designed to prepare our clients for the evolving AI market, addressing significant business challenges and fostering future prosperity.

Accelerate Copilot for Microsoft 365 with Trailblazer

Trailblazer is a proprietary success framework and suite of integrated tools for providing insights and securely deploying Copilot for Microsoft 365 at scale. It’s powered by a suite of integrated apps designed specifically to help you:

Shape and validate your business case
Assess your business, technical, and data readiness
Manage and track your deployment strategy and maturity
Create high value personas and use cases across functions
Quantify and report on productivity and ROI across use cases, personas, and functions
Foster responsible AI and adoption

Tested and proven in our own firm

As "Client Zero," KPMG was one of the first organizations to integrate Copilot into our own operations. Our firsthand experience has led to the development of Trailblazer—an integration of our learned insights, frameworks, apps, and methodologies. All these have been tested in a real-world business environment, providing you with solutions that are not only practical but also safe and effective.

Our end-to-end approach for Copilot implementation is bespoke and scalable, designed to navigate every phase of integration and extension.

Initial assessment and strategic planning: Assess your current business processes and challenges to identify the areas where Copilot can add value and improve efficiency.
Roadmap and strategy: Develop a strategic plan for deploying Copilot across your company’s business functions, considering your goals, budget, timeline, and change management needs.
Education and training: Teaching your company’s staff how to work well with Copilot, such as how to talk to the AI assistant naturally, how to use its content creation and automation features, and how to understand its insights and suggestions.
Configuration and customization: Configure Copilot to suit your company’s specific risk requirements and desired outcomes, such as setting up profiles, permissions, preferences, and integrations with other systems and data sources.