Banking and capital markets

Credit unions face a wide range of complex industry issues. While addressing their regulatory, operational and customer management mandates, KPMG supports Canadian credit unions by:

• Enhancing sourcing and procurement strategies, updating aging technology systems and putting solid succession planning and knowledge transfer plans in place to help improve profitability and reduce costs
• Helping credit unions adopt strategies to help manage operational risk, improve capital management, enhance regulatory compliance, strengthen the control function, assess board effectiveness and mitigate emerging risks such as: market conduct, consumer privacy risks, responsible AI, cyber security and fraud
• Assisting in attracting and retaining members with more effective customer segmentation, social and mobile strategies, data analytics capabilities and focused product development to help improve customer experience and enhance digital transformation efforts

From heightened customer expectations to rapidly changing technologies, an increasingly competitive business environment and ongoing regulatory changes, Canadian commercial banks need to accelerate their transformation efforts.

Our experience shows that adopting a connected operating model enables commercial banks to anticipate and respond to customer and market trends by connecting data, processes, people and technology to maximize value. Using practical tools, methods and frameworks to support your organization, KPMG can help commercial banks:

• Generate business value by transforming business operating models to unlock new efficiencies and value for your people, processes and technologies
• Build an insights-driven, digital and customer-centric business by leveraging market signals, trends, AI and predictive analytics to uncover future opportunities and potential threats
• Align and empower your workforce to perform in an agile organization
• Engineer secure architectures to enable agile, high-speed innovation while building resilience measures for future crises or challenges

As international markets evolve, new opportunities are arising for wholesale banks and capital markets participants. KPMG’s professionals have local market knowledge and global resources that deliver international coverage to help your business:

• Improve operating models to strengthen trading and asset management systems, optimize sourcing and procurement, transform finance, and risk management departments and adopt business models that adapt to your global operating environments
• Meet evolving global regulatory mandates with an integrated compliance framework, enhanced risk management, streamlined multi-jurisdictional tax reporting and stronger corporate governance
• Build innovative customer management solutions to deliver more targeted offerings, enhance pricing practices and use data analytics to make more informed business decisions to drive value for your organization

Credit unions face a wide range of complex industry issues. While addressing their regulatory, operational and customer management mandates, KPMG supports Canadian credit unions by:

• Enhancing sourcing and procurement strategies, updating aging technology systems and putting solid succession planning and knowledge transfer plans in place to help improve profitability and reduce costs
• Helping credit unions adopt strategies to help manage operational risk, improve capital management, enhance regulatory compliance, strengthen the control function, assess board effectiveness and mitigate emerging risks such as: market conduct, consumer privacy risks, responsible AI, cyber security and fraud
• Assisting in attracting and retaining members with more effective customer segmentation, social and mobile strategies, data analytics capabilities and focused product development to help improve customer experience and enhance digital transformation efforts