Shaping the future of IT together

Companies today face numerous IT service management (ITSM) challenges, including the navigation of a complex web of customized legacy solutions to help support the modern mobile enterprise.

Leading organizations understand that their ITSM capabilities must meet increasing levels of complexity in their service delivery models. Furthermore, the cloud is changing the way technology is delivered to the business and managed to achieve some of the best-in-class returns on investment.

KPMG and ServiceNow can deliver transformative ITSM solutions with the added benefits of a Software-as-a-Service (SaaS)-based platform. KPMG provides implementation services and process consulting along with specialization in IT Infrastructure library process design, process and technology integration, and IT organizational change.

ServiceNow managed services

Prevent your new technology from becoming tomorrow's legacy system

Having completed your ServiceNow transformation, it’s essential that you continue enabling technology adoption and driving business value from your efforts, even in the absence of in-house talent and resources.

Our ServiceNow Managed Services can allow you to adapt to market conditions, regulatory changes and leverage new technologies and continuous process improvements. Our skilled practitioners help you maximize your ServiceNow investment.

HFS Top 10 ServiceNow Services 2021 report placed KPMG in the Winners Circle with specific accolades for our ability to blend ESM credentials with business transformation and client centricity.

HFS Top 10: ServiceNow Services 2021 

Have questions about your digital transformation strategy? Contact our advisors today.

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Strategic alliances

KPMG in Canada and our network of member firms have built a strong ecosystem of alliances with some of the world's leading technology, data and services companies.