The digital transformation poses major challenges for the public sector. KPMG offers a specially developed framework that successfully navigates through holistic organisational change and focuses specifically on employees.
How the digital transformation is changing the public sector
Public authorities are using more and more digital technologies to make their work more efficient. This holds enormous potential: processes can be automated, weak points eliminated and the administration as a whole modernised.
New technologies such as blockchain and artificial intelligence (AI) as well as megatrends such as New Work are significantly changing structures and processes. The digitalisation of administration therefore also requires a change in culture and new skills among administrative staff.
Successfully shaping holistic organisational change: How we support you
The proven KPMG framework supports organisations in sustainable transformation. It focuses on employees and comprises four strategic fields of action:
- Culture
- Processes
- People
- Governance
Julia Staub
Senior Managerin, Consulting
KPMG AG Wirtschaftsprüfungsgesellschaft
Every field of action needs targeted navigation
We work with you to develop efficient strategies and clear objectives and support you with transparent communication. We not only accompany you through the implementation phase, but also provide you and your employees with advice and support and empower your staff to sustainably consolidate the organisational change.
Culture
Successfully shaping cultural change: We support you in developing a modern organisational culture that masters change effectively and ensures long-term success. In doing so, we support you specifically in:
- Development of change strategies,
- Communication strategies and management,
- Coaching and support for change design,
- Value development and anchoring,
- Conflict management and mediation,
Processes
Optimise processes, use resources efficiently: We analyse and optimise your processes holistically in order to improve your workflows and use resources more efficiently. We support you with:
- Business process analysis,
- Process modelling and design,
- Business process optimisation,
- Process automation,
Human
Developing employees, realising potential: We support you in optimally aligning the skills of your employees with the requirements of your changing organisation. We support you with:
- Supporting and empowering managers and employees,
- Personnel development planning and design,
- Development and expansion programmes for skills,
- Coaching and mentoring programmes .
Governance
Strengthen governance, improve management: We review and optimise your governance structures in order to increase the effectiveness of your strategic and operational management. We support you with:
- Organisational studies,
- Feasibility studies,
- Benchmarking,
- Economic efficiency analyses,
- Task criticism,
- Determination of personnel requirements,
- Job evaluation,
- Digital readiness check.
Conclusion: KPMG helps you achieve sustainable organisational change
Successful digital transformation in the public sector requires a holistic approach. The KPMG framework provides this and accompanies organisations on their path to sustainable change. In doing so, we consistently focus on the people in your organisation.
We are happy to support you in your sustainable organisational change. Please feel free to contact us.
