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Break out: From ordinary to extraordinary

Results from the 2022 US Customer Experience Excellence Report

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Improving the citizen experience

Results from the 2022 KPMG US Customer Experience Excellence Report

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Jeff Mango
Managing Director, Customer Advisory, Customer Experience Leader, KPMG US
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Jeff Mango
Managing Director, Customer Advisory, Customer Experience Leader, KPMG US
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2022 KPMG U.S. Customer Experience Excellence Report

Read our 2022 survey report to explore differentiators for top ten companies, what break out companies did to improve their ranking and the Six Pillars of Customer Experience Excellence.

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