KPMG Managed Services

Accelerate your transformation

Use managed services to drive transformation at the speed of business

Accelerated transformation is key to sustained advantage - but it's not a fixed destination. By the time you get there, "there" has already moved on.

Managed services can help continually evolve your business functions to keep up with ever-changing targets while hitting key stops along the way.

At KPMG, our managed services solutions go far beyond the classic models of labor arbitrage and transactional services. We work with you to:

Operationalize your growth ambition
Minimize disruption and risk
Accelerate your transformation journey

KPMG Managed Services: Accelerate your transformation

To drive the most value from managed services, companies are seeking providers with capabilities beyond technology. Our global study of more than 1,000 executives provides insights to help realize the full value proposition of managed services and move from transactional to transformational.

Tech is everything. But it’s not enough.

Forward-thinking organizations are using managed services to not only reduce costs but also drive growth, resilience, agility, innovation, and other ongoing outcomes

The future is here, and it's powered by GenAI

Managed services that go beyond

KPMG Managed Services combines advanced technology, deep functional and sector expertise, and operational excellence for knowledge-intensive processes across your enterprise. We offer it on a subscription, as-a-service basis—with predictable costs, any-shore delivery, and the option to flex up or down to meet fast-changing needs.

As your transformation partner, we guide you in the ongoing journey, often into uncharted territory:

Beyond the back office

The opportunities for sustainable transformation exist in high-value areas throughout your business – both non-core and core, in the front, middle, and back office. That's why our services reach across the spectrum, from cyber detection and response to third-party risk management, customer due diligence, and cloud application management.

Beyond cost savings

Our scalable services aim to cut your total cost of operations by 15 to 45 percent, and that’s just the beginning. With deep domain knowledge, data management, and smart analytics, we help you tap new kinds of outcomes, such as faster speed to market, improved forecasting, stakeholder trust, and operational resilience.

Beyond tech alone

The most successful transformations are tech-enabled but strategy-led. So we bring the right technology, plus renowned expertise across functions, processes, and industries, plus strong experience in change management. Working together, we help you define your vision and operationalize it, so you can gain—and sustain—competitive advantage.

Beyond the back office Beyond cost savings Beyond tech alone

Dive into our thinking:

KPMG Managed Services

Front, middle, and back-office solutions that please the corner office too.

Deliver operational excellence throughout your ongoing transformation journey

Instead of just lifting and shifting a process, we continually enhance it while creating a superior experience for you-- marked by quality, expertise, speed, and innovation. Our high-net promotion scores (CSAT) indicate a client experience that goes beyond to help you actualize business outcomes faster. Our track record includes:

95%+

first-time quality scores

99%

of service level agreements met or exceeded in recent months

The KPMG and HFS Research Cloud Adoption Survey 2023 is a global study of more than 600 firms that explores how some respondents are now finding ways to keep up with SaaS innovation by using managed services for ongoing support and optimization.

You’re probably losing value from your SaaS investment.

Discover how companies can collaborate with service providers to open the door to sustained digital transformation.

How KPMG supports your accelerated transformation:

Inspire stakeholder trust

When you earn the trust of customers, regulators, investors, and other stakeholders, you earn their permission to advance the business with confidence. Trust is also vital for your environmental, social, and governance (ESG) posture.

Translate insights into action

Where are your key opportunities for profitable growth? How efficient is your fraud function compared to competitors? Our data-driven analytics help you make strategic and operational decisions.

Access specialized talent

Do you have a talent mix that can flex to meet changing priorities? Use our domain expertise, credentials, and sector-specific knowledge to support your growth ambition.

Manage change

New technologies and processes can significantly impact behavior, culture, and performance, so we bring savvy change management capabilities that can spell the difference between transformation success and failure.

See our latest thinking on how managed services can help you drive transformation at the speed of business.

Powered by Aptitude Software and Microsoft Azure and Dynamics, the service will provide finance teams with a pre-configured and managed finance solution with AI capabilities.

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Explore client stories

Read case study perspectives directly from our clients

Client Story

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How we made a money manager’s technology infrastructure as sophisticated as its investment strategies.

A leading energy company taps the full power of a digital enterprise

Client Story

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Enabling digital transformation through flexible managed services

Client Story

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KPMG scalable on demand services are helping a television broadcasting company maintain an advanced level of ERP and cloud-powered innovation.

Client Story

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KPMG helped a global oil and gas supermajor reimagine ITSM and position IT as strategic partner to the business.

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KPMG Managed Services

Use managed services to drive transformation at the speed of business