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What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

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KPMG Managed Services

Accelerate your transformation

Use managed services to drive transformation at the speed of business

Accelerated transformation is key to sustained advantage - but it's not a fixed destination. By the time you get there, "there" has already moved on.

Managed services can help continually evolve your business functions to keep up with ever-changing targets while hitting key stops along the way.

At KPMG, our managed services solutions go far beyond the classic models of labor arbitrage and transactional services. We work with you to:

  • Operationalize your growth ambition
  • Minimize disruption and risk
  • Accelerate your transformation journey
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Are you taking advantage of managed services?

To drive the most value from managed services, companies are seeking providers with capabilities beyond technology. Our global study of more than 1,000 executives provides insights to help realize the full value proposition of managed services and move from transactional to transformational.

Tech is everything. But it’s not enough.

Forward-thinking organizations are using managed services to not only reduce costs but also drive growth, resilience, agility, innovation, and other ongoing outcomes

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Unlocking the future of managed services with GenAI

The future is here, and it's powered by GenAI

Explore our services

Managed Services: Cloud Platform Management
  • Managed Services: Cloud Platform Management
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Managed Services: Compliance
Managed Services: Cyber

Managed services that go beyond

KPMG Managed Services combines advanced technology, deep functional and sector expertise, and operational excellence for knowledge-intensive processes across your enterprise. We offer it on a subscription, as-a-service basis—with predictable costs, any-shore delivery, and the option to flex up or down to meet fast-changing needs.

As your transformation partner, we guide you in the ongoing journey, often into uncharted territory:


Beyond the back office

Beyond the back office

The opportunities for sustainable transformation exist in high-value areas throughout your business –  both non-core and core, in the front, middle, and back office. That's why our services reach across the spectrum, from cyber detection and response to third-party risk management, customer due diligence, and cloud application management.

Beyond cost savings

Beyond cost savings

Our scalable services aim to cut your total cost of operations by 15 to 45 percent, and that’s just the beginning. With deep domain knowledge, data management, and smart analytics, we help you tap new kinds of outcomes, such as faster speed to market, improved forecasting, stakeholder trust, and operational resilience.

Beyond tech alone

Beyond tech alone

The most successful transformations are tech-enabled but strategy-led. So we bring the right technology, plus renowned expertise across functions, processes, and industries, plus strong experience in change management. Working together, we help you define your vision and operationalize it, so you can gain—and sustain—competitive advantage.

Dive into our thinking:

KPMG Managed Services

Front, middle, and back-office solutions that please the corner office too.

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Deliver operational excellence throughout your ongoing transformation journey

Instead of just lifting and shifting a process, we continually enhance it while creating a superior experience for you-- marked by quality, expertise, speed, and innovation. Our high-net promotion scores (CSAT) indicate a client experience that goes beyond to help you actualize business outcomes faster. Our track record includes:


first-time quality scores


of service level agreements met or exceeded in recent months

Opportunity is knocking doors opening

Opportunity is knocking. Are you answering?

The KPMG and HFS Research Cloud Adoption Survey 2023 is a global study of more than 600 firms that explores how some respondents are now finding ways to keep up with SaaS innovation by using managed services for ongoing support and optimization.

You’re probably losing value from your SaaS investment.

Discover how companies can collaborate with service providers to open the door to sustained digital transformation.

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How KPMG supports your accelerated transformation:


Inspire stakeholder trust

When you earn the trust of customers, regulators, investors, and other stakeholders, you earn their permission to advance the business with confidence. Trust is also vital for your environmental, social, and governance (ESG) posture.


Translate insights into action

Where are your key opportunities for profitable growth? How efficient is your fraud function compared to competitors? Our data-driven analytics help you make strategic and operational decisions.


Access specialized talent

Do you have a talent mix that can flex to meet changing priorities? Use our domain expertise, credentials, and sector-specific knowledge to support your growth ambition.


Manage change

New technologies and processes can significantly impact behavior, culture, and performance, so we bring savvy change management capabilities that can spell the difference between transformation success and failure.

Tackling the AML challenge

Perspectives on managed services: a reality check

See our latest thinking on how managed services can help you drive transformation at the speed of business.

KPMG launches KPMG Digital Finance, a modern finance platform

Powered by Aptitude Software and Microsoft Azure and Dynamics, the service will provide finance teams with a pre-configured and managed finance solution with AI capabilities.

Explore client stories

Read case study perspectives directly from our clients

A leading energy company taps the full power of a digital enterprise
Webcast Replay Webcast Upcoming Listen Now

A leading energy company taps the full power of a digital enterprise

Enabling digital transformation through flexible managed services

Webcast Replay Webcast Upcoming Listen Now

Powering a leadership evolution

KPMG scalable on demand services are helping a television broadcasting company maintain an advanced level of ERP and cloud-powered innovation.

Webcast Replay Webcast Upcoming Listen Now

Priming the innovation pump, maintaining the flow

KPMG helped a global oil and gas supermajor reimagine ITSM and position IT as strategic partner to the business.

More stories

Read about how we help clients enhance their customer experience, improve business performance, and drive new revenue streams—then let us do the same for you.

Explore more insights

Meet our team

To create sustained advantage, our managed services are transformational, not transactional. Let’s discuss ways to operationalize your growth ambition.

Image of Ron Walker
Ron Walker
Managed Services US Leader, Advisory, KPMG US

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