Managed Services for Banking and Capital Markets

Modernize core operations with AI-enabled services that reduce risk, accelerate innovation, and scale with your business.

Building sustained value

Financial services firms face constant pressure to strengthen cybersecurity, manage risk, modernize legacy systems, and control costs—all while meeting rising customer and regulatory expectations. To stay ahead, companies need more dynamic contributions from their service delivery providers.

KPMG Managed Services provides that next-level support for financial institutions on the strengths of our skilled professionals, advanced data and technology capabilities, and tailored solutions drive strategic outcomes and operational resilience. Our approach integrates intelligent automation and AI-enabled capabilities into daily operations—helping institutions improve speed, accuracy, and decision-making while reducing manual effort and risk.

Modern managed services that deliver outcomes

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Most companies today are redefining what they want from managed services, our research has shown. They’re seeking partners who can help advance their strategic goals, not just manage transactions. Nearly 9 in 10 executives now expect this next-level service delivery to come from firms with deep expertise in technology and innovation.

Enter KPMG Modern Managed Services. Our top-tier talent bring AI-powered approaches and significant industry experience to help financial institutions strengthen essential functions—security, risk, and compliance—and build a competitive edge. Our model focuses on what matters most to financial institutions: sustainable value, not one-time savings.

Discover the benefits of Managed Services for Banking and Capital Markets

KPMG Managed Services bundles essential operating capabilities into a flexible delivery model designed to meet the challenges of the financial services industry—and each client’s unique needs. This can help you: 

01
Strengthen risk and compliance

Reduce regulatory risk and compliance burdens with wide-ranging coverage across Know Your Customer (KYC) operations, transaction monitoring, and reporting. AI-enabled tools and data-driven insights improve oversight, streamline reviews, and help institutions meet evolving requirements with greater accuracy and speed.

02
Rapidly enhance capabilities

Close critical skills gaps in areas like cybersecurity, financial crimes compliance, data analytics, AI, automation, and cloud optimization. Our managed services model provides rapid access to specialized talent and advanced technology—helping your organization modernize faster and operate more efficiently.

03
Scale and adapt with confidence

Quickly respond to market changes, regulatory shifts, and operational demands with a flexible, automation-ready delivery model. AI-enhanced workflows and scalable service tiers help institutions deploy innovation at speed, optimize costs, and maintain performance in an evolving business and risk landscape.

KPMG solutions for the Banking and Capital Markets industry

KPMG Managed Services provides financial institutions with flexible, scalable solutions that help reduce risk, control costs, and support growth. Each solution is backed by skilled teams that leverage intelligent automation, data analytics, and AI-enabled tools to modernize and elevate your operations. Here’s a closer look at eight key areas of service:

Anti-money laundering (AML) transaction monitoring

Anti-money laundering (AML) transaction monitoring

Combat financial crime with a modern, technology-driven Anti-Money Laundering (AML) approach. In an ever-evolving landscape, KPMG helps financial institutions improve transaction monitoring, strengthen compliance measures, and enhance regulatory reporting—reducing risk while improving operational efficiency. Using AI, advanced analytics, process automation, and a scalable service model, we help your firm keep pace with complex AML requirements.

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Know your customer (KYC)

Know your customer (KYC)

Financial institutions trust KPMG LLP to enhance their back-office KYC operations. A rapidly changing economic environment and evolving external pressures often hinder execution of operational goals. Transforming KYC programs requires new technology and process improvements, led by our professionals who become an extension of your team and leverage their deep industry knowledge to deliver leading capabilities.

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Data and reporting

Data and reporting

Transform your data into a strategic asset. Our managed data and reporting solutions improve data integrity, automate regulatory submissions, and provide real-time insights to support informed decision-making. With KPMG experience in how AI and automation can improve financial data management, you gain a structured, efficient approach to compliance and reporting—reducing manual effort and improving accuracy.

Loan processing

Loan processing

Drive efficiency in loan origination, servicing, and compliance. Our KPMG loan processing solutions streamline document management, automate workflows, and help ensure regulatory alignment—reducing turnaround times and improving customer experience. Our scalable approach helps financial institutions process higher volumes while controlling costs and mitigating risk.

Control testing

Control testing

Strengthen internal controls and mitigate financial and operational risk. We provide extensive control testing services, assessing effectiveness, identifying gaps, and implementing improvements across business functions. KPMG assists financial institutions to help ensure regulatory compliance while optimizing control frameworks for efficiency and scalability.

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Fraud management

Fraud management

Protect your business from fraud with proactive monitoring and rapid response capabilities. Our fraud prevention and detection services leverage AI, machine learning, and real-time analytics to identify suspicious activity, reduce false positives, and improve case resolution. KPMG helps financial institutions stay ahead of evolving fraud tactics while maintaining compliance with global standards.

Cyber managed services

Cyber managed services

Our powerful cybersecurity services help financial institutions protect critical assets, respond to threats faster, and continuously improve their defenses, backed by AI-enabled tools managed by our skilled teams. Our connected capabilities in digital identity management, cyber risk exposure management, and cyber threat management deliver an integrated, proactive defense against an ever-changing threat landscape. 

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Cloud platform management 

Cloud platform management 

Optimize, secure, and scale your cloud operations with platform management services that leverage AI and automation to provide continuous monitoring, cost optimization, and security enforcement—and let you focus on innovation, not infrastructure.

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How KPMG can help

KPMG Managed Services for Financial Services helps our clients thrive in today’s complex environment. Our industry-specific solutions are designed to help fortify critical operations, accelerate innovation, reduce cost pressures, and increase value creation across the organization. 

Explore our Insights

Insight
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Future of risk

KPMG’s global survey of 400 executives reveals that their top priorities for the next few years are adapting to new risk types and adopting advanced analytics and AI. As organizations align risk management with strategic objectives, closer collaboration across the enterprise will be essential.

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Insight
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2025 Banking Survey: Technology

Insights on Technology, Innovation, and Security in the Banking Industry.

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Insight
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Intelligent Banking

This report explores AI’s pivotal role in banking, highlighting its transformative impact and providing insights for leaders at every stage, from initial pilots to scaling initiatives.

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Managed services that go beyond

In today’s ever-changing business world, companies need more from managed services. KPMG delivers that “more” with modern managed services. It’s an approach that combines highly skilled teams, sophisticated technologies, advanced data and insights, and alliances with leading SaaS vendors—all packaged in a multi-year, as-a-service subscription at predictable costs. Go beyond traditional managed services to create new value for your organization.

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Meet our team

Our KPMG Managed Services teams have extensive experience delivering tailored solutions for financial services firms. Our skilled professionals combine deep industry and regulatory expertise with advanced technology and data capabilities to help clients strengthen compliance, enhance risk management, and optimize operations—no matter how rapidly the market changes. AI and automation are embedded across our services—always guided by our expert teams to accelerate results across every engagement. Please reach out to learn more about how KPMG Managed Services can help your organization stay resilient, competitive, and future-ready.

Image of Bassam Khattab
Bassam Khattab
Partner, Advisory, Managed Services US Leader, KPMG LLP
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Image of Thomas P. Keegan
Thomas P. Keegan
Principal, Advisory, Managed Services, KPMG US
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Image of Jason Carney
Jason Carney
Advisory Managing Director, Managed Services, KPMG US
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Image of Bassam Khattab
Bassam Khattab
Partner, Advisory, Managed Services US Leader, KPMG LLP
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Image of Thomas P. Keegan
Thomas P. Keegan
Principal, Advisory, Managed Services, KPMG US
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Image of Jason Carney
Jason Carney
Advisory Managing Director, Managed Services, KPMG US
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