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Managed Services for Banking and Capital Markets

Transform your operations with enhanced service delivery solutions that drive strategy, growth, and innovation

Financial services firms are under relentless pressure: strengthen cybersecurity, manage risk, modernize technology, boost productivity, and control costs. But traditional operating models can’t keep up. To stay ahead, companies need more dynamic contributions from their service delivery providers.

KPMG Managed Services provides that next-level support for financial services companies via our skilled professionals, advanced data and technology capabilities, and tailored solutions that drive strategic outcomes and operational resilience.

Unlock new value with modern managed services

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Most companies today are rethinking their goals for managed services, according to KPMG research. They want providers that can support strategic objectives—not just transaction management. In fact, 89% of executives say this enhanced service delivery must come from firms without a traditional outsourcing heritage, and 3 in 4 expect outcomes like business transformation and technology innovation.

Enter KPMG Modern Managed Services. Our top-tier talent and technology help financial services firms strengthen critical functions—security, risk, compliance, and more—while building a sustainable competitive edge.

Discover the benefits of Managed Services for Banking and Capital Markets

KPMG Managed Services bundles essential operating capabilities into a flexible delivery model that is designed to meet the challenges of the financial services industry—and each client’s unique needs. This can help you:

01
Strengthen risk and compliance

Reduce regulatory risk and compliance burdens with end-to-end coverage for Know Your Customer (KYC) operations, transaction monitoring, and reporting—helping your company improve oversight, meet evolving requirements, and deliver more value.

02
Rapidly enhance capabilities

Close critical skills gaps in areas like cybersecurity, financial crimes compliance, data analytics, AI, automation, and cloud optimization—giving your company rapid access to specialized talent with extensive domain and industry experience.

03
Scale and adapt with confidence

Quickly respond to market changes, regulatory shifts, and operational demands with a flexible service delivery model that allows your company to efficiently scale innovations, optimize costs, and maintain stability in a turbulent business climate.

KPMG solutions for the Banking and Capital Markets industry

Financial institutions today face increasing complexity, from cyber threats to regulatory churn to mounting operational and costs pressures. KPMG Managed Services provides flexible, scalable solutions that help you reduce risk, improve productivity and costs, and focus on what drives growth. Here’s a closer look at eight key solutions that can elevate your financial services operations:

Anti-money laundering (AML) transaction monitoring

Anti-money laundering (AML) transaction monitoring

Combat financial crime with a modern, technology-driven Anti-Money Laundering (AML) approach. In an ever-evolving landscape, KPMG helps financial institutions improve transaction monitoring, strengthen compliance measures, and enhance regulatory reporting—reducing risk while improving operational efficiency. With advanced analytics, process automation, and a scalable service model, we help your firm keep pace with the complex AML requirements.

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Know your customer (KYC)

Know your customer (KYC)

Financial institutions trust KPMG to enhance their back-office KYC operations. A rapidly changing economic environment and increasing external forces often hinder execution of operational goals. Transforming KYC programs requires more than just new technology and process improvements. Our professionals become an extension of your team and leverage deep industry knowledge to deliver transformational capabilities.

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Data and reporting

Data and reporting

Transform your data into a strategic asset. Our managed data and reporting solutions improve data integrity, automate regulatory submissions, and provide real-time insights to support informed decision-making. With KPMG’s expertise in financial data management, you gain a structured, efficient approach to compliance and reporting—reducing manual effort and improving accuracy.

Loan processing

Loan processing

Drive efficiency in loan origination, servicing, and compliance. Our KPMG loan processing solutions streamline document management, automate workflows, and ensure regulatory alignment—reducing turnaround times and improving customer experience. Our scalable approach helps financial institutions process higher volumes while controlling costs and mitigating risk.

Control testing

Control testing

Strengthen internal controls and mitigate financial and operational risk. We provide comprehensive control testing services, assessing effectiveness, identifying gaps, and implementing improvements across business functions. KPMG helps financial institutions ensure regulatory compliance while optimizing control frameworks for efficiency and scalability.

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Fraud management

Fraud management

Protect your business from fraud with proactive monitoring and rapid response capabilities. Our fraud prevention and detection services leverage AI, machine learning, and real-time analytics to identify suspicious activity, reduce false positives, and improve case resolution. KPMG helps financial institutions stay ahead of evolving fraud tactics while maintaining compliance with global standards.

Cyber managed services

Cyber managed services

Strengthen your cybersecurity posture with 24/7 monitoring and threat detection. KPMG cyber managed services help financial institutions protect critical assets, respond to incidents, and meet regulatory security requirements. With expertise in identity and access management, managed detection and response (MDR), and compliance testing, we provide a proactive defense against evolving cyber threats.

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Cloud platform management

Cloud platform management

Optimize, secure, and scale your cloud operations with platform management services that provide continuous monitoring, cost optimization, and security enforcement—and let you focus on innovation, not infrastructure.

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How KPMG can help

KPMG Managed Services for Financial Services help our clients thrive in today’s complex environment. Our industry-specific solutions are designed to fortify critical operations, accelerate innovation, reduce cost pressures, and increase productivity and value-creation across the entire organization.

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Explore our Insights

Insight
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Future of risk

KPMG’s global survey of 400 executives reveals that their top priorities for the next few years are adapting to new risk types and adopting advanced analytics and AI. As organizations align risk management with strategic objectives, closer collaboration across the enterprise will be essential.

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Insight
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KPMG generative AI survey report: Financial services

An exclusive KPMG survey shows how financial services leaders are approaching this transformative technology.

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Insight
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Intelligent Banking

This report explores AI’s pivotal role in banking, highlighting its transformative impact and providing insights for leaders at every stage, from initial pilots to scaling initiatives.

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Managed services that go beyond

In today’s ever-changing business world, companies need more from managed services. KPMG delivers that “more” with modern managed services. It’s an approach that combines highly skilled teams, sophisticated technologies, advanced data and insights, and alliances with leading SaaS vendors—all packaged in a multi-year, as-a-service subscription at predictable costs. Go beyond traditional managed services to create new value for your organization.

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Meet our team

Our KPMG Managed Services teams have extensive experience delivering tailored solutions for financial services firms. Our skilled professionals give you access to deep industry and regulatory expertise that is turbocharged by advanced technology and data capabilities. We help financial institutions strengthen compliance, enhance risk management, and optimize operations—no matter how rapidly the market changes. Please reach out to learn more about how KPMG Managed Services can help your organization stay resilient, competitive, and future-ready.

Image of Bassam Khattab
Bassam Khattab
Partner, Advisory, Managed Services US Leader, KPMG LLP
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Image of Thomas P. Keegan
Thomas P. Keegan
Principal, Advisory, Managed Services, KPMG US
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Image of Jason Carney
Jason Carney
Advisory Managing Director, Managed Services, KPMG US
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Image of Bassam Khattab
Bassam Khattab
Partner, Advisory, Managed Services US Leader, KPMG LLP
Read bio
Image of Thomas P. Keegan
Thomas P. Keegan
Principal, Advisory, Managed Services, KPMG US
Read bio
Image of Jason Carney
Jason Carney
Advisory Managing Director, Managed Services, KPMG US
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Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act upon such information without appropriate professional advice after a thorough examination of the particular situation. KPMG LLP does not provide legal services.

The information contained herein is not intended to be “written advice concerning one or more Federal tax matters” subject to the requirements of section 10.37(a)(2) of Treasury Department Circular 230.

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