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Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

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What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

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Human Capital Advisory

Empowering workforces. Shaping business outcomes.

Human Capital Advisory

Amid changing workplace models and adoption of emerging technologies, organizations must manage increasingly complex workforce issues to adapt and thrive. KPMG Human Capital Advisory services can provide your organization with innovative, cohesive people solutions and insights and drive accelerated, sustainable business performance. Harness our expertise with enterprise organization transformation, innovative talent strategies, HR, Payroll, Learning function optimization and implementation of all enabling technologies to develop a future-ready workforce that fuels growth and success for your organization.

Our approach to workforce strategy centers on the transformative impact of generative AI, labor market and talent pool analysis, learning process transformation, and targeted professional development and upskilling. From HR strategy optimization to digital automation to operating model modernization, we offer HR, payroll and workforce management solutions that align with organizations’ the digital transformation agendas.

Embrace the future with KPMG Human Capital Advisory and experience a more innovative and sustainable approach to building an agile, future-ready organization.

01
Drive organizational growth

Disruptions from AI to new ways of working open opportunities for transformation and growth.

02
Leverage emerging technologies

In the age of GenAI, the most successful companies will take a human-centric approach to technology adoption.

03
Elevate the employee value proposition

Whether embracing new technologies or adapting to reimagined roles, a happy workforce is a productive workforce.

1Source, Perceptions of Consulting in the US, 2024;
2Forbes Media LLC, 2024;
3IDC US50494723, December 2023

Explore our services

Build a world-class HR organization to support your business and develop your next generation workforce enabled by generative AI and other emerging technologies.

Digital Learning

This offering drives business value by enabling and leveraging technology, such as GenAI, to provide engaging, connected and efficient learning experiences. Upskilling and reskilling knowledge workers is critical to your organization’s growth and success in a rapidly changing market. Together, we design a learning strategy aligned with your business strategy and provide tech-enabled learning experiences.

Digital Workforce Experience Transformation

Our teams help organizations redefine the workforce experience with technology solutions that increase productivity, enhance business results, and meet the needs of the current talent agenda. Address the full lifecycle of technology-enabled programs, from vision and strategy, to implementation and optimization.

GenAI Workforce Transformation

A cross-functional team helps clients redefine digital transformation programs in a human-centered way unlocking the power of GenAI to deliver on the workforce value proposition, transform how work gets done across the enterprise, evolve how teams are organized, and improve culture and employee experience.

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Global HR Operating Model Transformation

We help organizations transition to a best-in class human capital (hire-to-retire) by defining how services are delivered (e.g. GenAI, automation, bots) deliver human capital services globally, regionally or locally to your employee population.

Global Payroll

One of our most robust offerings, guides clients through the transformation of the entire Payroll Value Stream using proprietary tools and methodologies. Optimize Operating and Service Delivery Models; vendor and technology selection; roadmap creation and implementation; and diagnostic, remediation and implementation services for payroll technologies.

Learning Transformation

Our award-winning global learning transformation advisors work with our clients to access, co-design, build and sustain modern enterprise-wide learning solutions that drive workforce performance, productivity, wellness, and innovation. Our transformational roadmaps and associated business cases provide the blueprints needed to execute the future vision, while our innovations such as automation, Gen AI, adaptive learning and advanced analytics provide the insight and signals to deliver an optimal employee experience and business impact.

Organization Transformation

This service offering leverages a human-centric and systematic approach to aligning an organization’s structure and ways of working to the business strategy, while clearly defining roles, decision-making processes, and capabilities to enable the new organizational design.

Strategic Workforce Planning

We provide a critical framework for organizations to navigate the integration of Artificial Intelligence technologies, particularly GenAI, into their businesses. Ensure technology and human capital are aligned by anticipating supply and demand for skills over time, centralizing skills, where appropriate; and establishing the right balance between human and AI workers using predictive analytics and scenario planning.

Talent Strategies & Transformation

This service encompasses a robust set of data-driven workforce solutions designed to help organizations tackle critical challenges, unlock value, and develop a future-ready workforce aligned with long-term business goals.

Workforce Management

We help businesses evaluate and implement systems, tools, and workflows to boost efficiency and productivity. Equally critical are reporting mechanisms to capture real-time updates on company performance, ensure adequate staffing based on demand, and monitor work performance.

KPMG recognized as a leader for advisory services.

It’s always satisfying when the marketplace cites your contributions to client success. KPMG was recently named #1 for quality AI advice and implementation in the US by Source; one of America’s best management consulting firms by Forbes; and a leader in the IDC Marketscape: Worldwide Operations Improvement Consulting Services 2023-2024 Vendor Assessment.

1Source, Perceptions of Consulting in the US, 2024;2Forbes Media LLC, 2024;3IDC US50494723, December 2023

Explore client stories​

Read case study perspectives directly from our clients

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Wendy’s recipe for a high-quality HR transformation

How this fast-food leader created a leading-edge experience for its employees

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A cure for back-office pain

KPMG helped rapidly growing U.S. Anesthesia Partners make Workday an operational backbone for HR and accounting.

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Read about how we help clients enhance their customer experience, improve business performance, and drive new revenue streams—then let us do the same for you.

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