Industries

Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

How We Work

We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

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Careers & Culture

What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

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Learning as a Service (LaaS)

Adopt connected learning experiences in the flow of work.

Workforce Shaping

Learners expect consumer-grade experiences that are immediate, engaging, and impactful.

Learning organizations are challenged with optimizing their capabilities, meeting capacity needs, and demonstrating value in an era where upskilling and engagement are more critical than ever.

KPMG Learning as a Service offers extensive learning strategy optimization approaches, managed solutions and learning academies include:

  • Target operating model transformation
  • Managed services providing help desk support, custom content, and facilitation
  • Learning academies that offer turnkey solutions that minimize operational burdens and associated costs.

Our team of learning specialists source the optimal set of benchmarks, AI technologies, partners, and services to create impactful learning cultures. Our innovative and flexible solutions are underpinned by robust analytics that help you determine the most effective routes and methods to meet your learning and development needs.

Up your learning game

Transform the learning journey with empathy, observation, and a time-tested approach.

Each of your employees is driven by a unique set of challenges, values, motivations, and behaviors. Understanding these drivers and how they align with your organizations’ goals, is crucial to delivering optimal learning experiences. To effectively meet training needs, it is important to identify and define the moments that matter the most. In doing so, organizations can create a modern learning strategy centered around training programs that provide valuable upskilling and reskilling in a rapidly evolving business environment.

Benefits of a modern learning strategy:

1

Develops talent from within

2

Increases employee satisfaction and retention

3

Presents reskilling programs that are effective and easy to implement

4

Sets clear goals that align with business needs

5

Results in a more productive and knowledgeable workforce

KPMG Learning as a Service (LaaS) helps organizations navigate the rapidly evolving business landscape by modernizing learning strategies, streamlining operations, and upskilling employees. Our three core services – Learning Strategy and Transformation, Learning Managed Services, and Learning Academies – enable you to build a culture of continuous learning that drives business outcomes. We use innovative technologies and data-driven insights to develop modern learning strategies, optimized operations, and personalized experiences in areas such as AI, GenAI, sustainability, finance, audit, and cybersecurity.

Learning Strategy and Transformation

Learning Managed Services

Learning Academies

Transform your learning strategy to keep pace with the rapidly evolving business landscape. Our data-driven approach, grounded in skills of the future and employee preferences, delivers a differentiated learning experience that attracts and retains top talent.Optimize your learning operations with our experienced modernization team. We leverage AI, digitization, and enhanced learner experiences to reduce overall spend, improve efficiency, and introduce innovative learning elements, ultimately reducing costs by an average of 30%.Create a culture of lifelong learning with our turnkey academies, providing subject matter upskilling in AI, GenAI, Sustainability, Finance, Audit, and Cybersecurity. Our personalized learning solutions identify knowledge and skills gaps, leading to improved productivity and performance.

Learning Strategy and Transformation

Build a modern learning strategy and build your future.

The way we work has a significant impact on the way we learn. Traditional operating models and learning strategies are failing to deliver consumer-grade, empathetic, and data-driven experiences that delivers on long-term organizational transformation goals while meeting short-term upskilling needs. To keep pace with business and workforce expectations, learning organizations are rethinking their learning strategies.

Developing a learning strategy takes more than implementing technology, filling out a form, or providing one-off sessions. A strategy grounded in the skills of the future, employee preferences, and rich analytics is the foundation of a digitalized and modernized program that takes into consideration the learning technology stack, upskilling and content priorities, and operational efficiencies to deliver differentiated learning experiences that can be decisive in attracting and retaining top talent.

In a world of increasing automation, AI, and chatbots, KPMG LLP (KPMG) can guide you toward building a sustainable and impactful learning and development organization.

How KPMG can help

KPMG works with organizations to design and deliver learning strategies that are personal to the learner, strategic to the business, and scalable to the organization. Our goal is to enable your people to adopt skillsets at an appropriate rate of change and in the flow of work.

As a trusted advisor and digital transformation leader, we leverage tested approaches and the latest innovations in our Ignition Centers. To start, we engage you in an immersive, curated design-thinking session to develop learning strategies that are rooted in learner empathy and experience. We then test the proofs of concept and measure their impact using data analytics. By doing so, we help you build a business case to drive leadership buy-in and scale the learning strategy across the organization.

Let us help equip your teams with the right skills, knowledge, and competencies for the future. View our case studies to see how KPMG has helped organizations across various industries with their learning transformations.

Learning Managed Services

A learning modernization study tailored to you

The KPMG experienced learning modernization team collaborates with your learning and business leaders to conduct a learning modernization study unique to your organization. The result is an optimized learning experience that uses leading tools and techniques across automation, AI, and digitalization. The study will identify ways to reduce overall spend, improve operational quality and efficiency, and introduce innovative learning elements with the following objectives:

  • Identify ways to optimize and innovate overall learning operations
  • Automate LMS administration and instructor management using AI
  • Improve instructor utilization and effectiveness
  • Reduce travel expenses
  • Identify ways to optimize vendor management models and reduce spend
  • Optimize content design and development using AI
  • Provide a business case for optimization with guaranteed cost savings
  • Present the business case for a variable supplemental instructor pool
  • Provide analytics model to leverage your learning data
  • Reduce overall costs by an average of 30 percent

A business-first approach

Our technology-agnostic approach is based on the idea that business processes and operating models should drive learning solutions, rather than the other way around. Technology, however, plays a significant role in our approach. Using data and analytics, we help learning organizations increase engagement and streamline operations.

The KPMG suite of services can be plugged into existing training ecosystems to bring learning into the flow of work. These services can help transform your organization through a focus on learner centricity, organizational capabilities, and operational efficiency.

The case for progress

KPMG can help support your business case through our learning modernization study. The resulting business case can assist you with defining the value your organization can expect to receive from implementing LaaS. Using our Learning Maturity Model, we will take a deep dive into your organization by reviewing six functional areas across four dimensions.

As a result of our rapid analysis, you will walk away with your business case and roadmap for implementing LaaS. (See chart below) KPMG can deliver LaaS using our standardized method and approach, which helps organizations transition to our services without interruptions to business operations and employees. 

Learning Academies

Training is an event. Learning is a journey.

Our turnkey academies can help support organizations that seek to create a culture of life-long learning. KPMG Academies provide subject matter upskilling in the following areas:

  • AI and GenAI
  • Sustainability
  • Finance
  • Audit
  • Cybersecurity (soon to be introduced)

Learn more about our GenAI learning approach and our use of academies to support upskilling by watching this short presentation from Joe Farrell, Managing Director.

Keep up with the pace of change.

Organizations need to upskill to remain agile and fulfill skill gaps. And it is imperative they upgrade the learning experience to meet workforce expectations. To accomplish this, they will need to leapfrog to the future of learning—an immersive digital learning environment that propels employee performance and delivers measurable outcomes.

How KPMG can help

We can help organizations understand the current state of their learning and development programs and create a roadmap for moving them forward. As leaders in digital learning and strategy, we take a highly collaborative approach to co-creating guiding principles—as well as a future-state vision, programs, and content that best meet your organization and workforce where they are today. We help you embark on a steady evolution toward a culture of lifelong learning and upskilling—regardless of where you are on the journey. Using analytics-backed insights, we co-design a strategy that will take your organization’s workforce into the future of work.

Learning Academies

Transform your learning organization with an intelligent solution to increase productivity through curated learning paths.

Learning technology that is connected, intelligent, and embedded into the flow of work.

The academies are an innovative and turnkey solution that increases learner engagement and outcomes. We can deliver a connected learning experience by streamlining operations and integrating with your existing learning ecosystem, including Microsoft Viva through the Microsoft Team’s environment.

The academies’ automated and intelligent features, along with our skills assessment, are the basis of personalized learning solutions specific to learners’ roles and skills, while identifying knowledge and skills gaps. Curated learning paths and personalized content help learners easily discover relevant content that leads to improved productivity and performance.

At KPMG, our full suite of learning services brings together the knowledge, experience, learning design, and technology skills of global professionals to help organizations meet their learning challenges.

How KPMG Human Capital Advisory Services can help

Service
Human Capital Advisory
Drive tangible work outcomes through bold thinking.

 

KPMG Human Capital Advisory Services can provide your organization with innovative, multi-faceted people solutions and insights and drive accelerated, sustainable business performance. Harness our expertise with enterprise organization transformation, innovative talent strategies, HR, payroll, learning function optimization and implementation of all enabling technologies to develop a future-ready workforce that fuels growth and success for your organization. Embrace the future with KPMG Human Capital Advisory and experience a more innovative approach to building an agile, future-ready organization.

Human capital advisory client stories

Explore how KPMG has helped clients navigate the evolving workplace, manage talent, and position HR as a source of innovation. 

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