Industries

Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

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What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

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KPMG Workbench

Help supercharge your business with this multi-agent AI platform—combining advanced, trusted AI agents with the insight and deep industry expertise of KPMG professionals

A unified AI platform

KPMG Workbench is an open multi-agent AI platform designed to transform client delivery and enhance the way we work across our global organization. Developed in collaboration with Microsoft, KPMG Workbench empowers KPMG professionals with the support of trusted, intelligent AI agents to accelerate innovation for clients and complement human expertise. It serves as our foundational, single global AI platform, built to scale global adoption and integration of AI across geographies and teams and underpin KPMG client delivery solutions:

Generative AI
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Generative AI

Reinvent your business with our GenAI solutions. Achieve greater value, drive innovation, and unlock new potential.

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Digital Gateway GenAI. Expect More.

Harnessing the power of GenAI to transform tax

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Bringing clarity to the audit with AI (Artificial Intelligence)

KPMG Clara is the centralized smart audit technology that positions us to deliver high-quality and efficient audits with deeper insights.

Intelligent AI agents

At the heart of KPMG Workbench is a network of 50 AI assistants (agents) and chatbots, with nearly a thousand in development. These agents work alongside KPMG professionals, providing faster, high-quality, digital solutions across multiple sectors.

KPMG has collaborated with Microsoft to build KPMG Workbench on Microsoft Azure AI Foundry services, allowing for interoperable, agent-to-agent communications. In addition, it brings together capabilities from across the KPMG ecosystem of alliance partners, such as ServiceNow, Salesforce and Workday, so clients accessing it can choose the model or AI agent that fits their task.

Client-centric innovation

KPMG Workbench can enable the next generation of KPMG AI-enabled client service delivery, including innovative and content rich ‘Services as Software’ (SaaS) that will provide our clients with AI tools steeped in our deep industry expertise and experience.

Clients include:

1

A global bank that requires data sovereignty and processing of agents to help the organization verify the identity and legitimacy of its customers and mitigate risk, including fraud

2

A telecommunications and technology organization with a need to enhance their compliance management with AI agents in a highly regulated industry where trust built into the platform is imperative

3

A global household retailer looking to drive back-office productivity by growing a digital workforce using multiple AI models

KPMG Workbench has built-in data sovereignty, meaning clients can maintain full control of how their data is stored and processed and manage diverse risk and governance needs, helping them to meet local and global regulatory requirements. KPMG is also the first organization in the world to achieve BSI/ISO 42001* certification for AI Management Systems.

The next phase of AI will be defined by platforms that scale. Workbench is KPMG’s global AI platform—built on an interoperable architecture that supports agent-to-agent coordination and multi-model flexibility. It’s the foundation for how we’re scaling AI across our business and for our clients—with confidence, agility, and global impact.

Steve Chase

Vice Chair of AI & Digital Innovation, KPMG US

Transforming how we work with clients

KPMG Workbench is a testament to KPMG Member Firms' commitment to creating value for clients through innovative digital solutions, efficiency gains, and advanced technology. By orchestrating and controlling AI agents, KPMG Workbench integrates multiple AI models into one environment, helping ensure compliance. This platform combines advanced AI agents with the insight, judgment, and industry expertise of our people to help deliver smarter digital solutions, faster.

KPMG Workbench represents a transformative step in AI-driven collaboration, integrating multi-agent intelligence into a centralized platform leveraging Azure AI Foundry. This investment is more than just technological innovation – it’s a pivotal move toward the future of the open agentic web.

At Microsoft, we are empowering businesses to enrich the employee experience and reinvent customer engagement through AI transformation, and KPMG Workbench is a prime example of that vision coming to life.

Judson Althoff

EVP, Chief Commercial Officer, Microsoft

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Learn more about KPMG Workbench and how we can help transform your business with AI-driven solutions

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Connect with our team today to learn how we can help transform your business with AI-driven solutions.

Image of Steve Chase
Steve Chase
Vice Chair – Artificial Intelligence & Digital Innovation, KPMG US
Image of Cherie R. Gartner
Cherie R. Gartner
Principal, Global Lead Partner for Microsoft, KPMG US

* ISO 42001 (AI) is a new international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS) within organizations. The first internationally recognized standards for AI, ISO 42001 is administered by the International Organization for Standardization and is the world's first AI management system standard, providing valuable guidance for this rapidly changing field of technology. KPMG was certified by BSI on the ISO42001 standard.

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