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Generative AI for the Workforce

Find out why businesses should not treat this transformation as merely a technology upgrade

Generative AI success requires workforce remodel

To realize the most value from generative AI, organizations need to rethink how their people work. That is because adopting it is not simply about upgrading to the latest technology–it is about using generative AI’s revolutionary capabilities across the enterprise to create more productive, efficient, and innovative workers.

With a well-constructed plan, organizations have an opportunity to define the workforce of the future and draw top talent to a best-in-class professional development environment employing leading-edge technology and work practices.

A framework for reshaping the workforce

There is no question that generative AI will disrupt how businesses and people work. Minimizing the shock to the workforce, managing organizational risk, and realizing the full value of adopting the technology is possible through a cross-functional, holistic approach focused on these four key areas.

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Identifying capabilities, roles, and enablers

Identifying capabilities, roles, and enablers

Generative AI can automate and augment many knowledge-worker tasks. Understanding how work gets done and where generative AI can make a difference to work processes is critical to getting the most value from the technology.
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Addressing risk and compliance

Addressing risk and compliance

Deploy generative AI tools ethically and responsibly to limit risk and maintain the trust of customers, shareholders, and workers.
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Activating role augmentation

Activating role augmentation

While generative AI is adaptable to all kinds of use cases, choosing the right tools for the right tasks will maximize the technology’s enterprise-wide value. Ensuring solutions are fit for purpose instead of taking a one-size-fits-all approach is critical, as is combining a continuous learning culture with a compliance culture.
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Capturing value

Capturing value

As generative AI matures, the structure of your workforce and organization must evolve in parallel to realize the full benefits.

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Generative AI success requires workforce remodel

Create a plan to define your workforce of the future, attract top talent, and manage the potential disruption of generative AI to achieve real value.

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Empower your workforce for an AI-centric world

AI is challenging companies to reskill employees at speed and scale—before the skills gap leaves them behind. It’s time to reshape the workforce and rework work.

When employees know how AI impacts their role and how to hone their skills, they are empowered to leverage AI to help realize value for the business and themselves. We can help.

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Unlock your employees’ AI potential

Identify AI’s potential impact to roles at your company to help inform workforce reshaping. Then enable human-AI collaboration by upskilling and transforming employee career paths—benefitting employees and the company at large.

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Meet our team

KPMG Human Capital Advisory Services provides innovative, comprehensive people solutions to help organizations navigate the challenges they face today. We offer strategic guidance on talent strategies, workforce optimization, elevation of learning and development offerings, strategic changes to such related functions as human resources and payroll, and services related to technology adoption and implementation. Work with us to ensure your workforce is future ready.

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John Doel
Principal, Human Capital Advisory, KPMG US
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Felicia Lyon
Principal, Human Capital Advisory, KPMG US

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