Adopt agile workforce models, optimize roles, prioritize coaching, and emphasize upskilling for enhanced innovation.
The current business landscape demands a workforce that excels in innovation, creativity, and efficiency—requiring companies to move away from traditional hierarchical models. Making the shift to a modern workforce of self-directed, high-performing teams requires a multi-disciplinary ecosystem that spans that enterprise, talent hubs focused on innovation, and integration of emerging technologies like Generative AI, machine learning, cloud, and automation.
In this paper, we look at how capturing value from technology and other investments requires deconstruction of the workforce. Organizations should look holistically at employee tasks and determine how those tasks can be optimized, e.g., through AI enablement, automation, upskilling and reskilling, outsourcing, etc. Some considerations highlighted in the paper include:
A workforce transformation involves assessing the skills and tasks performed by employees, determining future skill requirements, and leveraging technology and global resources effectively. A reconstructed workforce offers flexibility in resource allocation, encourages continuous learning, and enhances overall productivity, leading to a stronger, more agile organization.
Pulling apart jobs and putting them back together with an eye toward the future can encourage innovation, heighten morale, and create greater efficiencies.
Felicia Lyon
Principal, Human Capital Advisory
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