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A delicate balancing act

As technology transforms the workforce, organizations must help people define work on humans’ terms.


In the fourth KPMG American worker survey, we surveyed more than 1,800 employees across industries about topics such as tech’s impact on work, expectations for work-life balance, remote working, and productivity. The results paint the picture of a workforce that is confident it can handle these changes but is looking for their organizations to continue to prioritize their development and protect employee well-being.

This report highlights notable findings from the survey and explores key actions that employers can take now to help their organizations best prepare their employees for the technology transformation, deliver the best employee experience, and retain and support valuable talent.

Key survey finding include:

  1. Middle managers will be vital change agents.
  2. Some see technology as a “friend,” others as a “foe.”
  3. Work-life balance remains important.
  4. Workers are future-ready, but not quite bought in.
  5. Expanding the upskilling agenda will help.

Dive into our thinking:

A delicate balancing act

American Worker Survey

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American slice of the workforce study- A delicate balancing act

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Understanding what matters for a future-ready workforce


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Global survey results: Future of work

Our global point of view is based on more than 4,000 employees from a cross-section of generations in the workplace, this KPMG-led research report delves into the minds of employees to understand how they feel about advanced technologies today and their confidence in their organizations’ plans for a future with AI. The analysis looks at primary and secondary data, as well as specialist opinions from leading professionals in Australia, Canada, Germany, the UK, and the US across various industries such as consumer & retail, government, healthcare and life sciences, financial services, and technology. 

Global Future of Work
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