KPMG integrates practice areas to drive transformational change

KPMG marshaled a diverse group of professionals from its Enterprise Solutions and Managed Services teams to develop and implement a holistic solution for the client. As an accounting firm and a systems integrator, KPMG innately understood the client’s technical and regulatory requirements. Even more, KPMG knew how to transform corporate culture. Its demonstrated technology skills, accounting experience, and sector knowledge made KPMG the winning choice for the client’s modernization, optimization, and ongoing support objectives. 

Proposal: Let’s fix finance

KPMG explained the “art of the possible” that Workday’s extended functionality and applications enabled—not only would it automate processes, but it would expand the client’s capabilities as well. And it would address and allay two key client concerns: protecting the confidentiality of its highly sensitive proprietary data and controlling data access—the ability to limit certain information to the appropriate audience.

KPMG defined a roadmap for leveraging Workday to integrate people, processes, and technologies across the company. The proposed solution framework would make it easier to collect, organize, analyze, and distribute information directly to the relevant stakeholders. And, with a secure and centralized data repository, everyone in the organization would be confident of accessing correct, up-to-date, and complete information. Layering in ongoing application support and enhancement from KPMG would ensure ongoing and effective aid. The client agreed with the vision and proposal.

Operation: Allowing the client to focus on core competencies

As the client began to understand the scope of Workday’s capabilities, they realized their incumbent provider organization was not delivering the support and vision required to keep them on the cutting edge of technology. They asked KPMG Managed Services to take over the administration and servicing of the system. In essence, KPMG Managed Services became the client’s de facto finance technology department.

KPMG Managed Services combines advanced technology, functional and sector experience, and leading practices to address knowledge-intensive processes—core and noncore—while driving strategic priorities across the enterprise. The team is comprised of strong, experienced consultants steeped in all parts of systems integration and maintenance. They leverage this strength in collaborative ways, helping the client understand how to gain full value from their Workday platform.

This methodology not only includes, for example, managing Workday’s biannual functionality enhancements and determining if there are impacts that need to be assessed, potentially remediated, regression tested, and introduced to the client’s production environment, but also involves analysis and making business contextual recommendations on what the client should or should not consider implementing, identifying cross-functional impacts, and socializing how changes would complement and affect client objectives for the system.