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Helping a major bank succeed in the digital era

Building a powerful new platform on decades of work with leading banks and a passion for cloud-native architecture

Client

Major financial services company

Industry

Financial services

Primary goal

Launch a new cloud platform to support credit card and savings products

Technology

AWS Cloud

test

When an acquisition doubles your revenue in your largest market, there are some big numbers at play—especially when you’re a $48 billion CPG company. And the bigger the numbers, the bigger the impact of every strategic and tactical decision you make. You can’t afford to have your visibility clouded and your decision-making hampered by having two disparate financial operations functions each with its own systems, software, and people. So, when a global CPG company found itself in this situation, it called on KPMG to drive fast, smooth, cost-efficient integration of financial operations.

Key outcomes

1

Increased engagement 

and global alignment between cross-functional teams

2

Greater visibility

 into consolidated spend driving meaningful insights and more proactive decisions

3

Days shaved off

the monthly close cycle

4

More accurate

revenue and sales forecasting

Designing and building a robust cloud platform that can handle millions of users without downtime takes expert guidance. For one large US bank, a new credit card offering built on AWS needed to seamlessly handle large transaction volumes on day one.

Without deep capabilities in cloud-native architecture, there was a risk of being unable to meet customer demand at launch. KPMG was brought in to assess the bank’s existing infrastructure and to help implement resilient, scalable solutions that would withstand the stresses of a major consumer launch. We provided architecture experience, hands-on platform delivery, and ongoing operations with the goal of supporting a successful implementation from day one through the launch of a savings product on the same platform.

KEY OUTCOMES

Making a measurable difference

  • Over 1M transactions processed per minute
  • 99.999 percent platform uptime
  • $10B in credit issued in first month
  • 3M new users onboarded within six months
  • $1B in savings deposits received within days of launch
  • $8M per year in projected licensing savings

Client transformation journey

Click on each part of the journey to learn more about our client’s transformation.

Client transformation journey

Before

Poor visibility threatened business objectives.

Acquiring a large organic food and beverage business helped a global CPG company expand its operations and nearly double its revenue in the U.S. However, as with most mergers, the integration posed some challenges. Two disparate IT environments with different accounting and reporting models, separate enterprise resource planning (ERP) systems, and multiple business intelligence (BI) tools required extensive manual intervention and offline data manipulation, preventing uniform reporting and analysis. Data was trapped in silos. Visibility was insufficient. A new CFO and the finance and accounting teams lacked the insight to support effective forecasting and both strategic and tactical decision-making. In a sector as competitive and fast-changing as food products, this company needed to increase visibility quickly.

After

Unified financial operations support global success.

While this CPG company’s business is spread across two continents (and originates from a number of acquired companies), its financial operations are now centralized and unified. A cloud-based platform extracts and loads data from numerous global sources, then configures and stores it in a central location. Accounting staff across multiple back offices work within a single governance structure and with a single set of streamlined processes, enabling effective reporting and supporting a swift, accurate close. Across the enterprise, visibility is excellent, and insights are at the ready, because analysts can perform real-time calculations and drill down swiftly to the meaning behind the numbers. Unified financial operations helps this $48 billion player predict accurately, plan effectively, and act swiftly—all crucial in a sector where windows of opportunity close as suddenly as they open.

Future

A strong foundation that can keep pace with continued growth.

There will be more acquisition targets in the company’s future. And with a cloud-based platform, governance framework, and standardized processes in place, integrating financial operations will be a swift, sure process. A successful integration inspired the CFO and global finance team to consider other areas for transformation. From evolving multiple layers of the target operating model within Finance, to jump-starting transformation across other functional areas, a powerful ripple effect began and continues across the enterprise. Having the right tools and processes to support a grander vision driven by meaningful insights will continue to empower positive change.

Before

Poor visibility threatened business objectives.

Acquiring a large organic food and beverage business helped a global CPG company expand its operations and nearly double its revenue in the U.S. However, as with most mergers, the integration posed some challenges. Two disparate IT environments with different accounting and reporting models, separate enterprise resource planning (ERP) systems, and multiple business intelligence (BI) tools required extensive manual intervention and offline data manipulation, preventing uniform reporting and analysis. Data was trapped in silos. Visibility was insufficient. A new CFO and the finance and accounting teams lacked the insight to support effective forecasting and both strategic and tactical decision-making. In a sector as competitive and fast-changing as food products, this company needed to increase visibility quickly.

After

Unified financial operations support global success.

While this CPG company’s business is spread across two continents (and originates from a number of acquired companies), its financial operations are now centralized and unified. A cloud-based platform extracts and loads data from numerous global sources, then configures and stores it in a central location. Accounting staff across multiple back offices work within a single governance structure and with a single set of streamlined processes, enabling effective reporting and supporting a swift, accurate close. Across the enterprise, visibility is excellent, and insights are at the ready, because analysts can perform real-time calculations and drill down swiftly to the meaning behind the numbers. Unified financial operations helps this $48 billion player predict accurately, plan effectively, and act swiftly—all crucial in a sector where windows of opportunity close as suddenly as they open.

Future

A strong foundation that can keep pace with continued growth.

There will be more acquisition targets in the company’s future. And with a cloud-based platform, governance framework, and standardized processes in place, integrating financial operations will be a swift, sure process. A successful integration inspired the CFO and global finance team to consider other areas for transformation. From evolving multiple layers of the target operating model within Finance, to jump-starting transformation across other functional areas, a powerful ripple effect began and continues across the enterprise. Having the right tools and processes to support a grander vision driven by meaningful insights will continue to empower positive change.

Client transformation journey

  • Before

    Poor visibility threatened business objectives.

    Acquiring a large organic food and beverage business helped a global CPG company expand its operations and nearly double its revenue in the U.S. However, as with most mergers, the integration posed some challenges. Two disparate IT environments with different accounting and reporting models, separate enterprise resource planning (ERP) systems, and multiple business intelligence (BI) tools required extensive manual intervention and offline data manipulation, preventing uniform reporting and analysis. Data was trapped in silos. Visibility was insufficient. A new CFO and the finance and accounting teams lacked the insight to support effective forecasting and both strategic and tactical decision-making. In a sector as competitive and fast-changing as food products, this company needed to increase visibility quickly.The preconfigured assets and technology accelerators delivered by KPMG Powered Enterprise let ambitious leadership teams take advantage of embedded leading practices to speed up the decision-making process while instilling confidence.

  • After

    Unified financial operations support global success.

    While this CPG company’s business is spread across two continents (and originates from a number of acquired companies), its financial operations are now centralized and unified. A cloud-based platform extracts and loads data from numerous global sources, then configures and stores it in a central location. Accounting staff across multiple back offices work within a single governance structure and with a single set of streamlined processes, enabling effective reporting and supporting a swift, accurate close. Across the enterprise, visibility is excellent, and insights are at the ready, because analysts can perform real-time calculations and drill down swiftly to the meaning behind the numbers. Unified financial operations helps this $48 billion player predict accurately, plan effectively, and act swiftly—all crucial in a sector where windows of opportunity close as suddenly as they open.

  • Future

    A strong foundation that can keep pace with continued growth.

    There will be more acquisition targets in the company’s future. And with a cloud-based platform, governance framework, and standardized processes in place, integrating financial operations will be a swift, sure process. A successful integration inspired the CFO and global finance team to consider other areas for transformation. From evolving multiple layers of the target operating model within Finance, to jump-starting transformation across other functional areas, a powerful ripple effect began and continues across the enterprise. Having the right tools and processes to support a grander vision driven by meaningful insights will continue to empower positive change.

When barriers sprang up, KPMG brought solutions to the table quickly. We balanced meeting immediate launch needs with building lasting capabilities for the future. Since going live, our client has been impressed with the platform’s performance and ability to support continuous innovation. We’re confident that with our continued guidance, our client will experience transformative growth of credit card and broader financial services offerings.

Jeff Ardilio

Principal, Cloud & Software Engineering, KPMG LLP

KPMG skills and experience run deep in financial services and all the way to the cloud

KPMG provided deep architecture and adoption experience to rebuild the client’s credit card services for the cloud. The applications were designed using containers, microservices, and orchestration to achieve the scalability and resiliency required. The skills and experience we brought encompassed four key areas. 

1. Envision

Our consultants recommended optimal designs for availability across regions, redundancy within regions, and other cloud-native patterns. We assisted the client’s developers to containerize their applications and manage the container orchestration platform. This optimized usage of cloud resources to handle scale and resilience.

2. Design and build

We designed and built the underlying network, infrastructure, and observability components needed. The CI/CD pipeline was enhanced to support continuous deployment capabilities. Sophisticated release management and controls were implemented for change management. 

3. Ongoing support

Continuing managed services were provided for production support, new capability development, cost optimization, and cloud migration assistance after launch. We helped establish a modern application and infrastructure foundation for the business aligned to cloud best practices.

4. Constant collaboration

Throughout the engagement, our team of cloud architects, developers, engineers, and operators worked closely with the client to understand their needs and ensure requirements were met. Adopting cloud-native technologies was key to unlocking the resilience, availability, and innovation required for this mission-critical launch. our team of cloud architects, developers, engineers, and operators worked closely with the client to understand their needs and ensure requirements were met. Adopting cloud-native technologies was key to unlocking the resilience, availability, and innovation required for this mission-critical launch.

Meet the team that made the difference for a major banking client

Technology is at an inflection point as cloud services, AI, and modernized applications create new opportunities for businesses to improve the customer experience and drive employee engagement. We’d like to hear from you to understand your objectives and how we can help you achieve them. KPMG. Make the Difference.

Image of Jeff Ardilio
Jeff Ardilio
Principal, Advisory, Lighthouse, KPMG US
Read bio
Image of Anton Antipov
Anton Antipov
Director, Architect, Lighthouse, KPMG US
Read bio
Image of Jeff Ardilio
Jeff Ardilio
Principal, Advisory, Lighthouse, KPMG US
Read bio
Image of Anton Antipov
Anton Antipov
Director, Architect, Lighthouse, KPMG US
Read bio

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Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act upon such information without appropriate professional advice after a thorough examination of the particular situation. KPMG LLP does not provide legal services.

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