Unlocking the future of managed services with GenAI

GenAI is revolutionizing managed services by automating tasks, enhancing customer experiences, and providing valuable insights. This technology offers a wide range of applications, from chatbots that diagnose and fix IT problems to tools that simulate hackers and automate suspicious activity reports (SARs).

With the right operating model and digital foundation, including cloud infrastructure and data management, companies can turn their GenAI vision into long-term value.

Our white paper ‘Reimagining managed services' explores how to unlock the full potential of GenAI in four key areas—cybersecurity, IT service management, financial crime compliance, and government grants management— that can help drive growth and success for your business to:

• Improve productivity and efficiency by automating tasks and reducing manual effort
• Enhance customer experiences through personalized and efficient support
• Speed response and remediation to threats and vulnerabilities
• Increase revenue and profitability through improved operational resilience and competitive advantage
• Respond to compliance with regulatory requirements, such as financial crime compliance
• Accelerate transformation and sustain business outcomes

The future is now, and KPMG Managed Services is ready to help you harness the power of GenAI for your business.