Marketing Enablement

Maximize and accelerate the impact of marketing

Today's Chief Marketing Officer must navigate complex challenges, from meeting evolving customer demands and leveraging technology to navigating competitive disruption—all under pressure to minimize risk and maximize results.

Many marketers are struggling to address these challenges head-on. External perspective and expertise can be the difference between success and failure, between competitive differentiation and commoditization, between growth and inertia. We at KPMG provide that guidance and assist you in planning, designing, and executing cost-effective marketing strategies that drive consistent, scalable value. Our comprehensive offerings include:

  • Marketing Operating Model: Establish an operating model that aligns processes, people, technology, data, and governance to enhance marketing impact and drive customer engagement
  • Marketing Operations Improvement: Direct the marketing function to enhance efficiency and effectiveness, supporting crucial business outcomes
  • Marketing Platform Implementation & Adoption: Design and implement the right MarTech stack to empower marketers and drive adoption of digital tools to promote business growth
  • Customer Data Platform: Unify customer data from marketing and other channels to enhance customer insights, modeling, targeting, and drive customer lifetime value

KPMG helps you navigate modern marketing complexities with agile, data-driven, and impactful strategies, ensuring sustained success in an evolving landscape.

KPMG intelligent marketing: Precision at scale

At KPMG, we help marketing leaders modernize how they connect with customers and orchestrate personalized, data-driven campaigns. Our AI marketing solutions span strategy, technology, and execution and are designed to help deliver measurable impact across the marketing lifecycle. Wherever you are on your AI journey, we bring practical solutions to help you:

1

Personalize with AI: 

Use predictive models and automation to deliver tailored messages, product suggestions, and offers across every channel.

2

Connect your data: 

Integrate customer data across platforms to unlock real-time insights, smarter targeting, and stronger marketing performance.

3

Transform content workflows: 

Automate how content is created, managed, and approved to help reduce costs, accelerate time-to-market, and maintain brand consistency.

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The future of marketing

Marketers must continue to embrace the transformation of their role; incorporating tomorrow’s strategies – today.

Explore client stories

Read case study perspectives directly from our clients

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Leading from the front through data and analytics

KPMG helped an industry leader develop a successful marketing analytics program to counter pressure in emerging markets.

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Customer experience in every serving

KPMG helped a U.S. national restaurant chain analyze customer and operational data to support its plans for expansion.

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Putting customers at the center of their go-to-market strategy

KPMG and Grünenthal use data and measurement to redefine the customer experience

More stories

Read about how we help clients enhance their customer experience, improve business performance, and drive new revenue streams—then let us do the same for you.

Explore marketing insights

Meet our team

Connect with our team to discuss how you can get more value out of your marketing initiatives.

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Amanda Thurston
Principal, US Marketing Consulting Leader, KPMG LLP

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