Industries

Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

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What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

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KPMG and Salesforce

Connect to your customers with speed, scale, and intelligence

salesforce
Try our AI Incubator
The KPMG AI Incubator is a hands-on innovation lab where your team can explore Agentforce technology through real-world applications.

Customer expectations are evolving at an unprecedented pace, driven by rapid technological advancement. This now includes intelligent, autonomous systems that can query thousands of data sources at once, offer a 360-degree client view across external, internal and confidential data, and deliver personalized experiences at scale. Companies that quickly implement these capabilities while protecting customer trust will speed ahead in a race for loyalty that’s no longer in the future—it’s now.

At KPMG LLP, we have invested $2 billion in cloud and AI technologies to help clients accelerate their adoption of modern technology in a way that is responsible, reliable, and ethical. And through our strengthened alliance with Salesforce, we’re now able to offer even more powerful solutions, including Salesforce’s “trailblazing” Agentforce AI technology.

Building the future together

The KPMG award-winning approach to AI implementation, combined with our Trusted AI framework and dedicated AI Incubator helps organizations maximize Salesforces’ powerful technology stack. Through MuleSoft integration and Tableau visual analytics, we deliver a wide range of services that transform customer engagement while maintaining the personal touch that builds lasting relationships. Our long-established approach facilitates rapid implementation while protecting your existing investments, minimizing large data moves, and empowering your employees to become engines of innovation.

Together, KPMG and Salesforce can accelerate your business transformation and help you stay ahead of the future.

To learn more, visit Salesforce Customer 360.

Contact us about AI Incubator for Agentforce

The KPMG AI incubator for Agentforce is an innovation laboratory that offers an immersive approach to help organizations leverage the capabilities of Salesforce’s Agentforce.

360° business view

Transcript

KPMG and Salesforce Alliance Introduction

Business leaders across industries are focused on creating more connected human experiences aligned to their purpose. Winning organizations have also doubled down on transformation efforts to help them succeed in this digital world. These investments help trusted enterprises address the ever-changing needs of their employees, communities, customers, and investors; as well as advance their sustainability goals and customer-centric capabilities. All of which are critical enablers to generating growth and value. KPMG drives this enablement for our clients powered by the full suite of innovative products from salesforce. Our 360-degree approach looks across the front, middle and back-office operations to create connected experiences across all touch points. By leveraging extensive data, unique insights and industry expertise; we inform strategies and build solutions that deliver business outcomes aligned with purpose and trust. And the combination of Salesforce's leading solutions with KPMG's deep functional knowledge and experience accelerated by our proprietary salesforce powered methodology. Means we help organizations serve their community of stakeholders with greater speed, scale and personalization. Through a purpose-driven transformation with KPMG and Salesforce we deliver equitable sustainable trusted solutions that drive shareholder value and help organizations to win in the marketplace.

Take the leap into the era of Agentforce with KPMG

Take the leap into the era of Agentforce [with] KPMG and Salesforce:

Autonomous customer service while maintaining a personal touch.

Smooth data integration unifying customer data across all touchpoints.

Intelligent workflow amplified human potential.

***

Matt Fidler, Global Salesforce Platform Leader, Principal KPMG LLP

We've developed a trusted AI framework that I think works really well in concert with the Agentforce innovation and we're super excited about what that means for our clients.

I think that combination of KPMG as a leader in data and AI, and Salesforce is a compelling one that's going to drive business outcomes for our clients.

***

Take the leap into autonomous agents… Into Agentforce

And turn concepts into reality.

Learn more: www.kpmg.us/Salesforce

KPMG and Salesforce solutions
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Transform your customer experience with Agentforce

Where AI innovation meets implementation excellence

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Healthcare | KPMG and Salesforce

Healthcare that’s personalized, connected, and innovative—now supercharged with Agentforce

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Life Sciences | KPMG and Salesforce

Accelerate customer engagement and improve speed to value with GenAI and Agentforce

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The new model of public service success

KPMG and Salesforce accelerate digital services to state and local governments

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Financial Services | KPMG and Salesforce

Transform customer experiences and drive growth with GenAI and Agentforce

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The race for customer loyalty in financial services may be won with GenAI

Generative artificial intelligence is revolutionizing the way financial institutions engage with customers

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Corporate and Investment Banking with Salesforce

Accelerating deal management with greater efficiency, transparency, and insights

Corporate and Investment Banking with Salesforce
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MuleSoft

Redefine the connected business with API-led integrations

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Salesforce | Optimize Marketing Intelligence and Investment

KPMG and Salesforce Marketing Cloud Intelligence can help marketers deliver maximum impact on marketing investments.

Salesforce | Optimize Marketing Intelligence and Investment
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Scale revenue with CPQ solutions enabled by Salesforce

Technology companies need to connect the front and back offices with revenue cloud solutions integrating sales, service, operations, billing, and finance.

Scale revenue with CPQ solutions enabled by Salesforce

    Explore more

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    Scale your customer engagement with AI-driven solutions

    How to achieve business value, how to get head of the curve, and where to start with Salesforce Agentforce.

    AI Incubator for Agentforce
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    AI Incubator for Agentforce

    Learn what your data is capable of

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    Driving AI Innovation | MuleSoft API & Integration Solutions

    MuleSoft enables IT leaders across the healthcare industry to power efficient operations with AI

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    Unlock Data to Harness the Transformative Power of AI

    Watch our executive roundtable: Unlock Data to Harness the Transformative Power of AI

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    KPMG shows up for clients with one source of truth

    Salesforce helps KPMG use data to create personalized experiences for our clients and exceptional ways of working for our people.

    Meet our team

    Image of Atif Zaim
    Atif Zaim
    US Consulting Leader, KPMG LLP
    Image of Matthew Fidler
    Matthew Fidler
    Principal, Advisory, Salesforce Platform Leader, KPMG US

    Thank you

    Thank you for your interest. Our team will be in touch soon.

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