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KPMG and Salesforce

Connect to your customers with speed, scale, and intelligence

salesforce
KPMG at Salesforce Dreamforce

Customer expectations are evolving at an unprecedented pace. This now includes intelligent, autonomous systems that can access data across the enterprise and deliver personalized experiences at scale. Companies that quickly build the capabilities to power these systems, while protecting customer trust, will speed ahead in a race for loyalty that’s no longer in the future – it’s now.

At KPMG LLP, we recognize that AI is only as powerful as the data that underpins it. Through our strategic alliance with Salesforce, we help clients build the robust, high-quality data foundations required to adopt modern technology in a way that is responsible, reliable, and ethical. This approach equips organizations to unlock more powerful solutions, including Salesforce’s trailblazing Agentforce AI technology.

Contact us about AI Incubator for Agentforce

The KPMG AI incubator for Agentforce is an innovation laboratory that offers an immersive approach to help organizations leverage the capabilities of Salesforce’s Agentforce.

TBR Report KPMG and Salesforce

How KPMG is repositioning its Salesforce alliance around trust, agentic AI, and measurable enterprise outcomes

Building the future together

KPMG's recognition as a Market Leader in Generative Enterprise Services highlights our human-centric approach to AI. Using our Trusted AI framework, KPMG can help organizations maximize Salesforce's stack by focusing on the data at its core. Through MuleSoft integration and Informatica’s enterprise data management, we help build the trusted, high-quality data foundation needed to transform customer engagement while maintaining the personal touch that builds lasting relationships. Our tested approach facilitates rapid implementation, helps protect your existing investments, minimizes large data moves, and empowers your workforce to become engines of innovation.

Together, KPMG and Salesforce don’t just help you keep pace. We empower you to redefine what’s possible for your tomorrow.

360° business view

Transcript

KPMG and Salesforce Alliance Introduction

Is your CRM infrastructure accelerating your growth, or is it holding you back? For many enterprises, scattered systems and outdated platforms have created a tangled web of complexity, high maintenance costs, and stalled AI adoption.

It’s time to rewrite the rules of CRM modernization. Introducing KPMG Blaze for Salesforce. An agentic, AI-powered platform designed to help automate and accelerate your entire Salesforce lifecycle.

Powered by Generative AI, Blaze acts as your Salesforce Delivery Command Center.

It automates system intelligence and code generation to convert legacy components into modern configurations.

It also orchestrates MuleSoft and Informatica for unified enterprise integration, transforming disconnected environments into a cohesive, production-ready Salesforce delivery.

Let’s look at how Blaze for Salesforce delivers value:

Gain deeper insights of your current state environment and ask the built-in knowledge assistant anything about your code and configuration to get an accurate, readable response.

Define and manage your target state architecture and process flows within the tool.

Generate code, producing a complete project structure, including Apex classes, Lightning Web Components, and application configuration files.

As code is developed, execute the unit tests and scenarios defined in previous steps.

Generate higher quality outputs and eliminate manual effort through AI-enabled testing, including KPMG proprietary synthetic data capability.

It’s time to reimagine your approach to Salesforce modernization and development. Transform your applications to be cloud-native and unlock your AI potential.

Blaze is rewriting the rules of Salesforce development, making the transition to a modern enterprise more effortless. Let’s transform together.

Take the leap into the era of Agentforce with KPMG

Take the leap into the era of Agentforce [with] KPMG and Salesforce:

Autonomous customer service while maintaining a personal touch.

Smooth data integration unifying customer data across all touchpoints.

Intelligent workflow amplified human potential.

***

Matt Fidler, Global Salesforce Platform Leader, Principal KPMG LLP

We've developed a trusted AI framework that I think works really well in concert with the Agentforce innovation and we're super excited about what that means for our clients.

I think that combination of KPMG as a leader in data and AI, and Salesforce is a compelling one that's going to drive business outcomes for our clients.

***

Take the leap into autonomous agents… Into Agentforce

And turn concepts into reality.

Learn more: www.kpmg.us/Salesforce

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MuleSoft

Redefine the connected business with API-led integrations

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Scale revenue with CPQ solutions enabled by Salesforce

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Better Together

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Building next generation partner ecosystems

KPMG 360 partner approach – AI-enabled program management powered by Salesforce Agentforce.

    KPMG Lululemon

    KPMG and Salesforce help lululemon transform its customer support function to create a more personalized customer experience.

    Meet our team

    Image of Atif Zaim
    Atif Zaim
    Deputy Chair and Managing Principal, KPMG US
    Image of Matthew Fidler
    Matthew Fidler
    Principal, Advisory, Salesforce Platform Leader, KPMG US

    Thank you

    Thank you for your interest. Our team will be in touch soon.

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