Industries

Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

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We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

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What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

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KPMG and Salesforce

Connect to your customers with speed, scale, and intelligence

salesforce

Customer expectations are shifting at the speed of technology. This now includes generative artificial intelligence (AI), which can personalize experiences at scale, offer new insights into data, and streamline front, middle, and back-office integration. Companies that implement these opportunities faster while protecting customer trust will speed ahead in a race for loyalty that’s no longer in the future. It’s now.

At KPMG LLP, we have invested $2 billion in cloud and AI technologies to help clients accelerate their adoption of modern technology in a way that is responsible, reliable, and ethical. And through our alliance with Salesforce, we can help you build these improvements into an integrated customer experience. 

 

salesforce

Salesforce is the market leader in cloud-based platforms that help businesses connect to their customers. Their Customer 360 solutions harness AI to elevate the customer experience at every touchpoint, MuleSoft empowers integration across the enterprise, and Tableau visual analytics help turn data into deeper insights and better decisions. Together, KPMG and Salesforce can accelerate your business transformation, build lasting connections to your customers, and help you stay ahead of the future.

To learn more, visit Salesforce Customer 360.

360° business view

Transcript

KPMG and Salesforce Alliance Introduction

Business leaders across industries are focused on creating more connected human experiences aligned to their purpose. Winning organizations have also doubled down on transformation efforts to help them succeed in this digital world. These investments help trusted enterprises address the ever-changing needs of their employees, communities, customers, and investors; as well as advance their sustainability goals and customer-centric capabilities. All of which are critical enablers to generating growth and value. KPMG drives this enablement for our clients powered by the full suite of innovative products from salesforce. Our 360-degree approach looks across the front, middle and back-office operations to create connected experiences across all touch points. By leveraging extensive data, unique insights and industry expertise; we inform strategies and build solutions that deliver business outcomes aligned with purpose and trust. And the combination of Salesforce's leading solutions with KPMG's deep functional knowledge and experience accelerated by our proprietary salesforce powered methodology. Means we help organizations serve their community of stakeholders with greater speed, scale and personalization. Through a purpose-driven transformation with KPMG and Salesforce we deliver equitable sustainable trusted solutions that drive shareholder value and help organizations to win in the marketplace.

KPMG and Salesforce solutions
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The new model of public service success

KPMG and Salesforce accelerate digital services to state and local governments

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The race for customer loyalty in financial services may be won with GenAI

Generative artificial intelligence is revolutionizing the way financial institutions engage with customers

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KPMG shows up for clients with one source of truth

Salesforce helps KPMG use data to create personalized experiences for our clients and exceptional ways of working for our people.

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Financial Services | Business and value-driven front office transformation

KPMG and Salesforce help financial services firms deliver superior customer experiences

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Healthcare | KPMG and Salesforce

Healthcare that’s personalized, connected, and innovative

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Salesforce | Accelerate Sustainability Reporting

Take the fast track to a more sustainable future

Salesforce | Accelerate Sustainability Reporting
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Customer 360 with Marketing Cloud Customer Data Platform

Achieve a full view of your customers with Salesforce’s data aggregation and personalization tool

Customer 360 with Marketing Cloud Customer Data Platform
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Salesforce | Improve field service and customer engagement

Technology is transforming the way manufacturers engage in customer and field service

Salesforce | Improve field service and customer engagement
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Salesforce | Optimize Marketing Intelligence and Investment

KPMG and Salesforce Marketing Cloud Intelligence can help marketers deliver maximum impact on marketing investments.

Salesforce | Optimize Marketing Intelligence and Investment
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Scale revenue with CPQ solutions enabled by Salesforce

Technology companies need to connect the front and back offices with revenue cloud solutions integrating sales, service, operations, billing, and finance.

Scale revenue with CPQ solutions enabled by Salesforce

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    KPMG at California Innovation Day

    KPMG is a sponsor of Carahsoft’s Salesforce Innovation Day

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    Salesforce | Personalized Employee Experiences

    Tailored milestone moments help employees succeed

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    MuleSoft

    Redefine the connected business with API-led integrations

    Meet our team

    Image of Atif Zaim
    Atif Zaim
    National Service Group Leader, Consulting, KPMG US
    Image of Sucha Kukatla
    Sucha Kukatla
    Principal, Advisory, Customer Solutions, KPMG LLP

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