KPMG and Salesforce

Connect to your customers with speed, scale, and intelligence

Try our AI Incubator

The KPMG AI Incubator is a hands-on innovation lab where your team can explore Agentforce technology through real-world applications.

Customer expectations are evolving at an unprecedented pace, driven by rapid technological advancement. This now includes intelligent, autonomous systems that can query thousands of data sources at once, offer a 360-degree client view across external, internal and confidential data, and deliver personalized experiences at scale. Companies that quickly implement these capabilities while protecting customer trust will speed ahead in a race for loyalty that’s no longer in the future—it’s now.

At KPMG LLP, we have invested $2 billion in cloud and AI technologies to help clients accelerate their adoption of modern technology in a way that is responsible, reliable, and ethical. And through our strengthened alliance with Salesforce, we’re now able to offer even more powerful solutions, including Salesforce’s “trailblazing” Agentforce AI technology.

Building the future together

The KPMG award-winning approach to AI implementation, combined with our Trusted AI framework and dedicated AI Incubator helps organizations maximize Salesforces’ powerful technology stack. Through MuleSoft integration and Tableau visual analytics, we deliver a wide range of services that transform customer engagement while maintaining the personal touch that builds lasting relationships. Our long-established approach facilitates rapid implementation while protecting your existing investments, minimizing large data moves, and empowering your employees to become engines of innovation.

Together, KPMG and Salesforce can accelerate your business transformation and help you stay ahead of the future.

To learn more, visit Salesforce Customer 360.

The KPMG AI incubator for Agentforce is an innovation laboratory that offers an immersive approach to help organizations leverage the capabilities of Salesforce’s Agentforce.

Global KPMG Salesforce Alliance

Take the leap into the era of Agentforce with KPMG

KPMG Customer Advisory. What we do and how we do it.

Transcript

KPMG and Salesforce Alliance Introduction

Business leaders across industries are focused on creating more connected human experiences aligned to their purpose. Winning organizations have also doubled down on transformation efforts to help them succeed in this digital world. These investments help trusted enterprises address the ever-changing needs of their employees, communities, customers, and investors; as well as advance their sustainability goals and customer-centric capabilities. All of which are critical enablers to generating growth and value. KPMG drives this enablement for our clients powered by the full suite of innovative products from salesforce. Our 360-degree approach looks across the front, middle and back-office operations to create connected experiences across all touch points. By leveraging extensive data, unique insights and industry expertise; we inform strategies and build solutions that deliver business outcomes aligned with purpose and trust. And the combination of Salesforce's leading solutions with KPMG's deep functional knowledge and experience accelerated by our proprietary salesforce powered methodology. Means we help organizations serve their community of stakeholders with greater speed, scale and personalization. Through a purpose-driven transformation with KPMG and Salesforce we deliver equitable sustainable trusted solutions that drive shareholder value and help organizations to win in the marketplace.

Take the leap into the era of Agentforce with KPMG

Take the leap into the era of Agentforce [with] KPMG and Salesforce:

Autonomous customer service while maintaining a personal touch.

Smooth data integration unifying customer data across all touchpoints.

Intelligent workflow amplified human potential.

***

Matt Fidler, Global Salesforce Platform Leader, Principal KPMG LLP

We've developed a trusted AI framework that I think works really well in concert with the Agentforce innovation and we're super excited about what that means for our clients.

I think that combination of KPMG as a leader in data and AI, and Salesforce is a compelling one that's going to drive business outcomes for our clients.

***

Take the leap into autonomous agents… Into Agentforce

And turn concepts into reality.

Learn more: www.kpmg.us/Salesforce

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