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Driving AI Innovation Through MuleSoft API and Integration Solutions

MuleSoft enables IT leaders across the healthcare industry to power efficient operations with AI

IT leaders in the healthcare industry increasingly seek ways to improve care coordination and deliver personalized patient care using tech innovations like artificial intelligence and predictive analytics. Creating exceptional patient experiences and driving growth with AI requires access to consistent data, which can be challenging since many healthcare organizations lack standardization and operate through multiple fragmented data silos. Integration platforms like MuleSoft alleviate these issues, enabling seamless API connectivity to streamline processes and aggregate data sources. An API-driven strategy with MuleSoft makes data available to empower healthcare leaders to use data for quicker, more informed decision-making and proactive care management. This improves patient care, streamlines operations, and provides healthcare leaders the right tools to deliver value and impact across the board.

Inconsistent data across systems can make decision-making difficult and cause a disjointed, poor patient experience. It can also lead to maintenance issues, system failures, and downtime, risking revenue loss and patient dissatisfaction. These issues are common in the healthcare landscape - a recent study, (Source: Businesswire, ”Intelligent Medical Objects’ Survey Unveils 94% of Provider Leaders Plan to Invest in Software This Year,” March 2023), found that 90% of healthcare leaders acknowledged instances of revenue loss or leakage due to inefficient data utilization. 

Healthcare leaders are adopting a more efficient approach to data analytics driven by predictive models and AI tools. This strategic shift aims to address the problems around inaccurate data, system disruptions, and cost efficiency by detecting anomalies, automating the collection and consolidation of data, and resolving quality issues.

By connecting patient data through MuleSoft, AI tools can access the most current and accurate data to provide customized care plans, improve patient monitoring, and boost engagement through automation tools. Leaders can view and utilize real-time data in one place, providing a convenient dashboard for quick decision-making and risk management by leveraging predictive analytics.

In addition to maintaining data integrity and identifying potential failure points, AI-powered recommendations can be crucial in preventing system failures. By analyzing data patterns and performance, AI tools can help users make better, quicker decisions, stopping integration failures before they start. This can significantly reduce the risk of disruptions and ensure the seamless operation of healthcare systems.

Beyond strengthening patient-provider relationships and assisting leaders with critical decisions, MuleSoft also plays a crucial role in fostering collaboration with external partners. API-driven strategy significantly improves operational efficiency and patient outcomes by enabling systems to communicate directly and securely while adhering to healthcare regulations.

Since healthcare systems work with complex, sensitive data from multiple sources, when it comes time to implement a solution like MuleSoft, it is essential to have a roadmap for integration and the technical expertise to manage it. EHRs, patient management systems, and other healthcare applications, like labs and radiology, require technical knowledge to implement successful solutions and avoid data inconsistencies, system failures, and potential compliance risks.

Data ingestion can be time-consuming and risky, and with over 85% of big data projects failing, {Source: Data Science Process Alliance, “Why Big Data Science & Data Analytics Projects Fail,” April 2024), expert support is critical. By employing pre-built SaaS components and AI from KPMG’s custom-tailored solutions, leaders can identify and mitigate potential integration issues, reduce bottlenecks, and provide value quickly and efficiently.

KPMG, a trusted leader in the healthcare industry, draws on extensive experience with API integrations, (Source: Mulesoft, “Combating digital disruption with APIs,” December 2019), MuleSoft, and custom AI solutions. For organizations focused on utilizing AI to improve care coordination, create personalized patient experiences, and optimize operational efficiency, KPMG subject matter specialists, using the “Connected, Powered. Trusted.” client-first approach, are ready to implement solutions that not only help meet your strategic goals but also assistcost efficiency, data integrity, and regulatory compliance. 

Transform your healthcare organization with AI and predictive analytics to help deliver exceptional patient care and streamline operations. Discover the power of cohesive API connectivity and data aggregation with KPMG, the trusted leader in the healthcare industry. Our subject matter specialists, driven by a "Connected, Powered. Trusted." approach, will help empower your healthcare leaders with real-time, accurate data for informed decision-making and proactive care management. Experience improved care coordination, personalized patient experiences, and operational efficiency with KPMGAPI-driven solutions. Schedule a consultation today to unlock the potential of AI in healthcare and revolutionize your organization's impact.

Meet our team

Image of Miguel Chavez
Miguel Chavez
Managing Director, Advisory, Technology, KPMG US

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