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Navigate a human-centric digital journey

Uncover what digital transformation means, where to start, and practical methods to guide and accelerate your digital journey

Modern Government: Digital

Technology in government: Insights from the KPMG government digital pulse survey report 2024
Read the survey report for insights on how government institutions view emerging technology and what they are prioritizing in the coming years.

We live in a digital age. An age when technology empowers government capabilities and defines success. We call this digital transformation, and it’s more than just technology. Digital transformation first affects people, including the necessity to understand how employees, citizens, and other constituents need to interact with government organizations. Next digital transformation shapes processes, and guides organizations in rethinking the way agencies meet people’s needs and preferences. Finally, agencies implement technology to enable digital capabilities, which meet their mission.

The challenge is knowing where to begin in this digital transformation journey.

These articles present what digital transformation means from the perspectives of critical government roles including CIOs, program managers, procurement officers, and citizens. We offer practical methods to focus on the mission first. These approaches can help ensure transformation considers the human perspective, makes use of cloud, automation, and AI in effective and ethical ways, and delivers value faster across all departments. Let us help your government organization navigate the digital transformation journey.

GenAI excellence in government
Helping agencies accelerate to a compliant, trusted and effective data-driven future
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A data-driven approach to change

Using data and AI to deliver better user experiences with government agencies

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GenAI in higher education

Four steps to help turn disruption into advantage

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GenAI in state and local governments

Five things agency leaders need to be preparing for now

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GenAI in federal government

Five things agency leaders need to be preparing for now

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Cutting through the hype of GenAI in HHS

What HHS agencies need to understand about GenAI

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GenAI in public institutions of higher education

Four steps to help turn disruption into advantage

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The modern constituent experience

Led by people, enabled by AI

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Moving AI from buzz to value

AI and human capital management in government

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Can government agencies trust AI to handle zero trust?

AI promises make zero-trust security a reality. We look at what you might be missing.

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Addressing the siren call of generative AI

How government agencies can protect themselves from generative AI risk

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Realize the benefits of AI while maintaining human trust

With ethical and governed AI solutions

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AI’s role in a modern government

Work-in-progress is part of the digital journey

    KPMG ranks #1 for quality AI advice and implementation in the US

    According to senior buyers of consulting services who participated in the Source study, Perceptions of Consulting in the US in 2024, KPMG ranked No. 1 for quality in AI advice and implementation services. 

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