A data-driven approach to change
Using data and AI to deliver better user experiences with government agencies
While the goal of many technology projects is to put advanced data analytics and AI capabilities into the hands of end users, the idea of using those tools to drive the transformation itself is often overlooked. For agencies managing simultaneous projects with numerous stakeholders and constituent needs, data and AI can help provide a holistic view of all impacted groups and help manage change from a people-centric perspective to deliver better outcomes.
Find out how a data-driven change approach can help at all stages of a transformation project, from requirements gathering to implementation to ongoing success measurement.
Dive into our thinking:
A data-driven approach to change
Download PDFExplore more
Popular category topics
Insight
The modern constituent experience
Led by people, enabled by AI
Insight
Deliver a secure digital experience every time
Learn real-world applications governments can use to deliver on their responsibility to secure data and assets from idea through delivery
Insight
Create a human-centric experience based on users’ needs
Discover effective approaches to help governments understand users so they can deliver better experiences.
Insight
Navigate a human-centric digital journey
Uncover what digital transformation means, where to start, and practical methods to guide and accelerate your digital journey
Insight
Build a workforce to support your digital journey
Explore new ways to create a culture that will attract, engage, and retain your digital workforce
Meet our team
