Using GenAI as a transformation accelerator

Government agency leaders and chief information officers (CIOs) have been under pressure to implement Generative AI (GenAI) solutions to increase their agency’s productivity or enhance its employee or constituent experiences. Since these leaders are likely already overwhelmed with other transformation projects, it can be easy for them to think of GenAI as just another thing to add to the list.

But GenAI is different. GenAI can help simplify and accelerate any technology or business transformation effort—even those that have nothing to do with implementing GenAI. It can help agency leaders or CIOs get all of the things on their list done better, faster, cheaper, or more effectively.

This article from KPMG government technology and business transformation professionals looks at how to use GenAI throughout any transformation effort, from project inception to change management, to help lower costs, shorten timelines, and improve results. In addition to providing real-world examples, it covers the change in mindset technology leaders must adopt to help extract the full value from this powerful new technology.