GenAI in higher education

Four steps to help turn disruption into advantage

Colleges and Universities are navigating high operating costs and the quest to meet the evolving needs of the digital-native students. As enrollment costs increase, institutions are being challenged to invest in student success, faculty experience, and research excellence while balancing operational excellence and revenue generation through other means. Adding to all this pressure are technology evolutions, particularly generative artificial intelligence (GenAI).

In this article, we outline four steps these institutions can take to lay the groundwork for safe and effective usage of GenAI by administrators, faculty and students.

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GenAI in higher education

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Saravanan Subbarayan
Advisory Managing Director, KPMG US

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