Transforming scheduling into a productivity multiplier

Healthcare employee scheduling is extremely challenging. Complexities such as union agreements, diverse employee classifications, varying critical skills and certifications, and multiple assignment types for individual employees can make it difficult to control costs while maintaining high levels of patient care. So, when a leading multi-state non-profit healthcare provider had reached the end of life on its legacy on-premise workforce management (WFM) solution, it turned to KPMG and its alliance partner, UKG.

In this client success story, we explore how KPMG helped the provider increase productivity, optimize labor costs, better align resources to patient demand, increase employee satisfaction, and more, with a UKG Pro Workforce Management Solution. It details the KPMG approach, from comparing the provider’s current state with leading practices to implementing organizational and process changes and the requisite training of users.