Webcast overview
Explore lessons from leaders at American Express, Capital One and Morgan Stanley as KPMG shares insights from our financial services business-to-business (b2b) experience excellence research.
Access the replay to learn about:
- KPMG’s b2b experience excellence research
- Insights from b2b solution providers
- How financial services leaders are innovating to deliver impactful experiences
- Challenges faced and successes in transforming b2b customer experiences
Meet our guest panelists:
- Fernando Iraola, American Express, Executive Vice President and General Manager, Global & US Large Enterprises
- Stacey Juliano, Morgan Stanley Wealth Management, Executive Director, Head of B2B Marketing
- Cynthia Loh, Capital One, Senior Vice President, BC&P Beyond the Card