Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

How We Work

We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

Learn more

Careers & Culture

What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

Learn more

Customer first: Real insights

Drive profitable growth in the digital age. Explore our publications on connecting customer experience across your organization.

The front office of tomorrow

New customer experience trends are driving innovation across traditional customer-facing functions and upending customer strategy, operational models and the functions themselves. Our insights on the future of the front office explain how to respond effectively and deliver solutions, not just products, that elevate the value propositions for each function.

Customer first insights
Service Area
No results found.

    Customer-centric business

    With expectations changing and disruptors taking advantage of technology, customers want more. Create value that drives growth.
    Read more
    FPO placeholder

    New reality: New customer relationship

    KPMG has conducted annual global studies of customer experience excellence for more than 10 years. In 2022, ten companies have shown resilience in delivering outstanding experiences in a disrupted marketplace.

    2022 KPMG U.S. customer experience excellence report

    Read more

    Meet our team

    Image of Jason Galloway
    Jason Galloway
    Principal, US Customer Advisory COE Lead and US Customer Advisory Leader, Commercial Industries, KPMG US

    Thank you!

    Thank you for contacting KPMG. We will respond to you as soon as possible.

    Contact KPMG

    Use this form to submit general inquiries to KPMG. We will respond to you as soon as possible.

    By submitting, you agree that KPMG LLP may process any personal information you provide pursuant to KPMG LLP's Privacy Statement.

    An error occurred. Please contact customer support.

    Job seekers

    Visit our careers section or search our jobs database.

    Submit RFP

    Use the RFP submission form to detail the services KPMG can help assist you with.

    Office locations

    International hotline

    You can confidentially report concerns to the KPMG International hotline

    Press contacts

    Do you need to speak with our Press Office? Here's how to get in touch.