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KPMG U.S. Payments

Payment modernization from a digital payments leader

A frictionless payment experience

As companies venture through the evolving payments landscape and digital world, they strive to enhance their capabilities, architecture, processes, and partnerships in order to foster new value-added capabilities for their customers and new revenue streams for their organizations. A rapid increase in innovative payments and financial services products has accelerated the need for companies to transform their payment ecosystem.

Customers now have access to an abundance of financial products and are demanding a frictionless payment experience, underpinned with transparency and trust. In addition, legacy payment systems are undergoing transformation and are being disintermediated by new payment types and trends such as Real Time Payments (RTP) and ISO 20022.

At KPMG we assist our clients in navigating the new digital world by helping them modernize their payments ecosystem with services ranging from payments and product strategies and solution development through implementation of all payment types and getting our clients live in the market. 

Three key challenges

Companies that have embraced the digital agenda are able to offer a differentiated customer experience, potentially gain market share, and overcome today’s key challenges: 

Payments product strategy

Businesses risk falling behind competitors who integrate new and emerging industry products. An enterprise payment strategy benefits both the consumer and the company.

Technology integrations

Existing payment ecosystems are frequently unable to adapt to current payment technologies. Outdated legacy systems, inability to digitize core systems, and integration effects from M&A have created complex back-end processes.

Process efficiencies

Companies are facing continuous pressures to identify inefficiencies in their processes, people, and technology. Using tools such as automation, reporting, and AI can help optimize those inefficiencies.

KPMG: A digital payments leader

Our specialists understand payments across the value chain, remain ahead of the rapidly evolving technological shifts, and are committed to driving payments product innovation and technology modernization to our clients:



Global approach

Global approach

As a global community of over 200 practitioners across all regions, we collectively have both the necessary depth and breadth of experience to assist and work with our clients in any marketplace.

Integrated payments knowledge

Integrated payments knowledge

We work with cross-functional and cross-regional stakeholders across your entire enterprise, such as business, technology, operations, risk, and data, to offer a combination of functional and industry know-how across all payment types to deliver and launch payments platforms and products.

Market insight

Market insight

Our knowledge and expertise are showcased through our industry and client-side experience. KPMG has worked with Fortune 500 companies, traditional global and regional banks, new digital banks, and FinTechs to develop and execute end-to-end payments strategies.

Results focused

Results focused

We prioritize understanding your business to help frame the challenge, map the solution, and deliver results-focused value by leveraging our people, assets, and accelerators

Measurable benefits

Measurable benefits

Outcome targets include transformation initiatives, new platform implementation, clear product strategy, operational efficiencies, improved governance, regulatory-risk mitigation, and more.

KPMG offerings

Our Payments Services include but are not limited to the following solutions and offerings:

Payments Platform Modernization

Provide payments modernization spanning strategy through implementation across all payments types, including wires, ACH, RTP/instant payments, and card to navigate rapidly evolving payment technologies.

API Product Strategy and Embedded Banking

Develop a treasury management API product strategy to drive deeper integration with client and vendor platforms to meet client needs, inclusive of ecosystem partnerships, API banking maturity benchmarking and API enablement.

B2B Modernization

Reimagine B2B service offerings through discovery, definition, design, and implementation of new age digital offerings.

Partnership Ecosystem Management

Provide organizations with a set of tools, accelerators, and frameworks to drive effective partnership ecosystems and help maximum outputs from existing and future partnerships.

Buy Now Pay Later (BNPL) Product Optimization

Enhance adoption and responsible growth of BNPL products through product design, operational efficiencies, credit risk analytics, and regulatory compliance.

ISO 20022 Conversion

Perform ISO 20022 impact assessments and develop strategic roadmaps as well as provide enablement and implementation support to help our clients meet the industry mandate. In addition, we assist banks with value-added opportunities to monetize the new incremental ISO 20022 data.

Payment Systems Operations (PSO) Ecosystem

Establish a payments risk framework that drives an informed payments strategy, and identifies opportunities to increase operational efficiencies, control effectiveness, and compliance.

Commercial Treasury Client Onboarding

Develop a treasury management client onboarding experience that leverages leading digital tools, end-to-end workflow capabilities, and automation techniques to improve decrease cycle time and increase time to revenue while enhancing customer experience.

Billing and Invoicing Optimization

Provide strategic guidance and implementation of digital billing and invoicing to optimize front to back office synergies, improve customer experience, and enhance cost savings. 

Digital Asset Adoption

Provide digital asset strategy to meet growing demand from product innovation, readiness assessments to implementation.

Banking is no longer someplace we go. It’s something we do.

Courtney Trimble

Principal, Global Payments Leader, KPMG

Explore client stories

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When transforming banking systems, it pays to listen

KPMG helped Royal Bank of Canada work with its business partners and customers to unlock the potential of payments modernization.

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