Modernizing Payments: a new era

Financial institutions and retailers are overhauling their payment systems to align with evolving customer expectations and maintain a competitive edge.

The payments industry is witnessing a profound transformation, fueled by shifting consumer expectations, regulatory updates and leading technology. Both financial institutions and retailers are diligently upgrading their payment systems to align with these new demands and maintain a competitive edge.

Payment modernization, while a complex and challenging endeavor, is crucial for organizations aiming to stay competitive in the rapidly evolving payments industry. It is advised that organizations adopt a customer-centric approach to modernization, emphasize strategic planning, allocate necessary resources, utilize payment data effectively and remain adaptable to emerging technologies and trends.

For a deeper dive into the critical insights and strategic recommendations derived from our extensive research, we invite you to download the full report.

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    Modernizing Payments: a new era

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    Image of Courtney H. Trimble
    Courtney H. Trimble
    Principal, Advisory, Financial Services Solutions, KPMG LLP

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