Discover insights to enhance your online bill payment platform
Are you a bank struggling to engage customers with your online bill payment platform?
Discover the challenges hindering customers from adopting centralized bank bill payment services and explore strategies to enhance your online offerings.
Despite 93 percent of customers expressing a desire for a centralized bill payment experience and selecting their bank as the most trusted provider, only 46 percent have actually used their bank's digital bill pay feature. Surprisingly, a quarter of respondents were unaware their bank even offered this convenient feature.
Learn about the obstacles preventing customers from utilizing online bill payment services and find out how your bank can transform this missed opportunity into a significant win.
How banks can simplify digital payment
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Transform yesterday’s systems to improve efficiency and deliver more value.
Payments in the banking industry
ISO 20022 and Instant Payments represent watershed moments in payments and serve as catalysts for change with the opportunity for banks to provide a better payment experience and value-added solutions for corporates.