Fighting fraud in payments with AI

AI is revolutionizing fraud detection in financial institutions, enhancing security and confidence in digital payments.

In 2024, US consumers lost over $12.5 billion to fraud schemes—nearly four times the $3.5 billion lost in 2020.1 Financial institutions (FIs) are under immense pressure to fortify their defenses against this escalating threat.

A KPMG generative AI survey2 finds that financial services respondents reveal the following:

76%

of FI respondents see fraud detection and prevention as their top application for GenAI

83%

of financial institutions plan to increase their GenAI investments by at least 50%

These systems, which can analyze robust data sets in real time, have shown great promise in identifying and mitigating fraud patterns. Still, the journey to combat AI-driven fraud is fraught with challenges. To learn more about how AI can help FIs stay ahead of AI-driven fraud, download the paper.

Dive into our thinking:

Fighting fraud in payments with AI

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Challenges in combating AI-driven fraud

1

AI-Powered fraud is growing in intensity: Schemes like deepfakes and synthetic identities are becoming more sophisticated and frequent.

2

AI-Powered fraud can overwhelm traditional detection methods: Traditional methods struggle to keep up with the advanced and rapid nature of AI-driven fraud.

3

Siloed data: Fragmented AML and KYC data hinders effective fraud detection.

4

Using AI to stay ahead of bad actors: Financial institutions are continuously evolving their AI technologies to outpace fraudsters.

5

Next-generation authentication integration: Integrating AI-driven authentication solutions from different vendors is a significant challenge.

6

Trust scoring implementation: Assigning trust scores based on historical behavior and transaction patterns is complex.

Footnotes

1 “New FTC Data Show a Big Jump in Reported Losses to Fraud to $12.5 Billion in 2024,” Federal Trade Commission (March 10, 2025), ftc.gov.

2 “The generative AI advantage in financial services, KPMG LLP (August 2023).

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