KPMG tech survey report: Financial services insights

In a cost-pressured environment, financial services firms that excel are those leveraging digital transformation for enterprise-wide value. However, are they ready to unlock unprecedented growth through digital innovation?

This 2024 report, drawing insights from 612 global financial leaders, shows that while the sector can profit from AI investments, there is a growing need to move beyond siloed tactics to build a future-ready business.

High inflation, geopolitical tensions, regulatory challenges, and slow economic growth are straining the financial services industry. Interest rate volatility is reducing consumer spending and asset performance, while compliance and operational costs are increasing, forcing executives to reassess their growth strategies. At the same time, financial services organizations are under pressure to generate value and operate within tighter margins.