Turn Your Finance Team into a Growth Engine with Managed Services
Discover how Finance as a Service can help sustain greater productivity, profitability—and value
Expansion of the Managed Services Model
Companies are in a perpetual state of playing catch-up. Business conditions and technology are constantly changing, yet building infrastructure and developing talent takes time.
That’s why companies are increasingly relying on a managed services model for their key business functions. Seventy percent of companies surveyed by KPMG LLP (KPMG) are using managed services today for half or more of their activities, and a significant majority—81 percent—expect expanded enterprise-wide deployment of managed services to drive competitive advantages and long-term value.1
70% of companies are using managed services for half or more of their activities, including finance and accounting, and nearly half plan to expand managed services usage in the next two years.
Companies are implementing managed services across more functions than in the past, including finance. In the next three years, 38 percent of companies expect managed services to deliver the most value across actuarial and financial reporting.
That should come as no surprise to finance teams stretched to the limit trying to be a valued partner to the business, in addition to controlling costs, prioritizing investments, and managing recurring processes. Finance is doing all this with legacy technology, disparate data, and skills gaps that put generative artificial intelligence (GenAI) and other transformative tools out of reach.
Finance as a Service (FaaS), an enhanced service delivery model, is a solution to these challenges and a path to greater impact.
Leading companies are embracing managed services to elevate key finance functions, including managing transactions, closing the books, and financial planning and analysis.
The next generation of global business services is here with Finance as a Service
Finance teams face a growing roster of complex issues even as the company pushes them to move faster, innovate operations, and deliver more value. To make that happen, many companies are turning to a new class of managed services providers.
Finance as a Service: A Specialized Subset of Managed Services
FaaS gives companies rapid access to highly skilled talent and leading technologies, including AI, GenAI, and cloud-based solutions, guided by skilled teams that bring significant domain and industry expertise. FaaS delivers full-service coverage across three core functions: day-to-day transactional processes, closing the books, and financial planning and analysis (FP&A).
With the capabilities of FaaS, companies can:
- Improve productivity by refining processes and enabling operational excellence
- Increase profitability with more dynamic commercial strategies and agile operations and lower technology and overhead costs
- Enhance experiences by improving job satisfaction and elevating the customer experience through greater confidence in data processing and FP&A accuracy
- Accelerate growth with more effective investment allocations, including insights-driven working capital decisions and reduced technology debt
Moreover, when FaaS becomes a key component of a company’s managed services program, it can enhance the overall value proposition by not only addressing the specific needs of the finance function, but also providing flexibility, scalability, and sustainability for the entire organization.
Evaluate the Long-Term Benefits of FaaS
For some companies, moving to a state-of-the-art finance framework leveraging managed services can create capacity within their organizations to drive higher value across the enterprise. They also get the advantage of continually updated technology and skills for flexibility, scalability, and sustainability of finance operations.
For many others, the best approach is to use FaaS to get up to speed while they build in-house capabilities, with the goal of taking back operations with their own staff and technology. Decision makers can ask the following questions to help determine the benefits of incorporating FaaS within their managed services program:
- Is the current finance operational model flexible enough to adapt to rapid market changes and innovation demands?
- Is finance consuming significant resources, yet not fully aligning with strategic priorities?
- Does the finance team have access to the latest technology platforms and advanced analytical tools necessary to drive innovation?
- Is the company looking for ways to achieve predictable operational costs while also ensuring scalability to meet fluctuating business needs?
- How does the cost of maintaining in-house finance capabilities compare with the subscription-based model of managed services?
- Does the finance organization have challenges attracting and retaining the necessary talent to support strategic and technology initiatives?
- Could managed services free up the finance team to focus on innovation and high-priority projects?
Companies may want to return to these questions as circumstances change internally and externally. And if the answers indicate that the potential for enhanced value to the organization goes beyond cost and convenience, FaaS within managed services may be the long-term solution for multiyear, sustained transformation and performance improvement.
How KPMG Managed Services can Help
The outcome-based approach to managed services at KPMG has the potential to reduce total cost of operations by as much as 15 to 45 percent, in addition to driving priorities such as resilience, customer and employee retention, and stakeholder trust.
KPMG works side by side with companies to determine the right technology and skills solutions to meet their finance function challenges, enhance internal capabilities, and determine outsourcing requirements. We use our deep knowledge and experience in finance, backed by leading technology capabilities including AI, GenAI, cloud-based solutions, and enterprise data management. There is no one-size-fits-all plan; our work is tailored to each organization’s unique needs.
For our managed services clients, KPMG provides rapid access to hard-to-find skills and technology excellence, enabling companies to accelerate innovation and operate with more agility. Our professionals bring significant technology, functional, and industry experience—including leading finance and accounting capabilities—to every engagement. We are able to manage entire business functions for our clients in core areas such as tax, finance, compliance, cybersecurity, risk management, technology innovation, and more. We look forward to speaking with you about the value we can add to your business with FaaS and our modern managed services model.
Footnote
1 KPMG and HFS Research, “Accelerating business transformation; The power of modern managed services” (2025)
The next generation of global business services is here with Finance as a Service
Finance teams face a growing roster of complex issues even as the company pushes them to move faster, innovate operations, and deliver more value. To make that happen, many companies are turning to a new class of managed services providers.
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Our KPMG Finance as a Service teams provide clients with rapid access to hard-to-find skills and technology excellence, enabling their company to accelerate innovation and operate with more agility. Our professionals bring significant functional, industry, and technology experience to every engagement, including the latest AI, cloud, and enterprise data capabilities. Work with us to transform your stubborn operational challenges into leading-edge finance solutions.
