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AI and GBS: Driving Value and Evolving the Workforce

01.23.2025

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Jan
23
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Webcast overview

Join KPMG for this upcoming webcast. We will: 

  • Review highlights from a recent global survey; identify strategic priorities for evolving the GBS organizations leveraging AI solutions
  • Understand the impact to your workforce and how you need to deconstruct the roles with an AI- enabled GBS
  • Discuss key considerations when evaluating the AI-enabled services that next generation GBS organizations are deploying.
  • Learn about the AI-enabled solutions and use cases that are changing the game and enhancing the value proposition of the GBS organization

Webcast Summary

AI and GBS - Driving value and evolving the workforce

Generative artificial intelligence (GenAI) and Global Business Services (GBS) are coming together, and the business world is taking notice. This powerful collaboration is unlocking hidden value, revolutionizing the workforce, and redefining service delivery models. As organizations harness the potential of GenAI within GBS, they are driving higher levels of efficiency, innovation, and business value.

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Meet our webcast team

Image of J.T. Kaufmann
J.T. Kaufmann
Managing Director, Finance Transformation, KPMG US
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Image of John Doel
John Doel
Principal, Human Capital Advisory, KPMG US
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Image of Ryan Harper
Ryan Harper
Director Advisory, Finance Transformation, KPMG US
Read bio
Image of J.T. Kaufmann
J.T. Kaufmann
Managing Director, Finance Transformation, KPMG US
Read bio
Image of John Doel
John Doel
Principal, Human Capital Advisory, KPMG US
Read bio
Image of Ryan Harper
Ryan Harper
Director Advisory, Finance Transformation, KPMG US
Read bio

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Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act upon such information without appropriate professional advice after a thorough examination of the particular situation. KPMG LLP does not provide legal services.

The information contained herein is not intended to be “written advice concerning one or more Federal tax matters” subject to the requirements of section 10.37(a)(2) of Treasury Department Circular 230.

© 2025 KPMG LLP, a Delaware limited liability partnership and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.

For more detail about the structure of the KPMG global organization please visit https://home.kpmg/governance.

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