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Why doesn’t more innovation make organizations more adaptable?

In 2026, leaders need to tackle a tough new question: Why don’t efforts to increase innovation reliably translate into organizational adaptability? New research from KPMG reveals that adaptability comes from disciplined execution across strategy, culture and a strong partnership ecosystem—not from simply generating more ideas or deploying more technology.

April 24, 2026
CENTRAL QUESTION

Why doesn’t more innovation make organizations more adaptable?

This question has become unavoidable because many organizations are investing aggressively in new technologies, AI tools, and innovation initiatives—yet still struggle to respond to constantly shifting conditions. According to the 2026 KPMG Adaptability Index, executives are nearly twice as likely to increase investment in new technologies as they are to expand hiring in priority business areas or invest in employee training, creating an imbalance between technological capacity and cultural support for execution.

News
KPMG Adaptability Index: Why the push for innovation isn’t translating into adaptability—and how leaders can realign
New research shows overinvestment in tech and underinvestment in people

Why It’s Harder Than It Looks

Innovation feels tangible: new tools, pilot programs, labs, and roadmaps signal progress and momentum. Adaptability, by contrast, depends on less visible elements—how decisions are structured, how people are trained and incentivized, and systems that establish clear ownership and coordination across groups.

The Adaptability Index shows that organizations often mistake activity for readiness. Accelerating innovation and research efforts does not have a significant relationship with stronger adaptability outcomes across industries, because ideas alone do not change how organizations operate day to day. The most adaptable organizations create a strong core that supports execution while also creating focused space for innovation.

Additional Adaptability Index Data Points

1

Executives are nearly twice as likely to increase investment in new technologies as to invest in employee training or expand hiring in priority business areas.

2

Leaders are overspending on technology and underspending on people, risking leaving people behind in the age of AI.

3

Failure to adapt quickly has clear consequences for business performance: 70% of leaders report lost or missed revenue, and 57% cite reduced profitability or margin pressure.

4

Sixty‑three percent of executives report increased use of data and analytics in decision‑making, but only 43 percent say decisions are happening faster or with greater clarity. 

5

Less than 10 percent of leaders identify increased psychological safety as a behavior their organization has changed most in the past year, limiting employees’ willingness to raise issues or adapt ways of working. 
Insight
2026 KPMG Adaptability Index | KPMG
Explore the 2026 KPMG Adaptability Index to learn what’s working to build adaptability amid disruption.

KPMG’s Answer

KPMG’s view is that adaptability is not connected to innovation—rather, it stems from a focus on execution, culture and partnerships. 

The organizations that adapt well on aligning how work gets done, how people are developed, and how decisions are made.

The Adaptability Index shows that adaptability emerges when leaders invest evenly across cultural, ecosystem, and strategic dimensions, supported by investments in structural readiness. That means pairing technology investment with workforce development, simplifying governance so decisions can move quickly, and clarifying ownership so priorities do not fragment under pressure. Innovation contributes value only when it is embedded into systems that allow it to scale across the enterprise.

When leaders treat adaptability as a coordinated capability—rather than a series of isolated initiatives—they create organizations that can act earlier on emerging signals, reallocate resources faster, and sustain growth through volatility. When they do not, innovation becomes noise, creating a disconnect between intent and impact.

What This Means for You

Sharpen focus by creating clear ownership to address sustained change. Review and identify whether decision rights, incentives, or governance processes are slowing adoption and scale.

Hardwire continuous learning, collaboration and communication into your organization. Prioritize training, workforce development, and clear accountability alongside AI and analytics spending so new capabilities actually change how work happens.

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Image of Atif Zaim
Atif Zaim
Deputy Chair and Managing Principal, KPMG US

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