Accelerate operational technology management

Identify, protect, and manage OT assets with KPMG and ServiceNow

In today’s competitive environment, operational technology (OT) leaders face unprecedented challenges. Visibility, security, and resilience are essential for safeguarding critical assets and ensuring operational continuity. KPMG, in collaboration with ServiceNow, empowers organizations to identify, protect, and manage OT assets—accelerating your journey toward a future-ready enterprise.

Embrace the OTM opportunity

KPMG helps organizations harness the full potential of ServiceNow’s Operational Technology Management (OTM) capabilities on the ServiceNow AI platform. Unlock new levels of asset management discipline, mitigate cyber risks, and drive operational and IT value for your business.

Increase asset visibility
Optimize workflows to secure, service and manage your assets
Reduce technical debt
Accelerate the transition toward a factory of the future

Why OTM matters

87% of ransomware attacks against industrial organizations increased over the previous year.
70% of vulnerabilities reside deep within the network.

(Source: Dragos OT/ICS Cybersecurity report – 8th annual year in review 2025)

Modernizing OT management capabilities helps organizations minimize downtime, safeguard revenue, and enhance resilience. KPMG and ServiceNow deliver advanced processes to optimize workflows, improve service management, and accelerate asset discovery and cyber protection across core operations.

The KPMG advantage

KPMG’s multidisciplinary teams span systems engineering, cybersecurity, technology strategy, and ServiceNow platform engineering. With decades of experience supporting organizations across OT, SecOps, Risk, and more, KPMG delivers sector-specific expertise for heavy asset-based industries and regulated entities.

Establish governance models and metrics to safeguard OT assets, data, and infrastructure
Deploy industry-leading processes to optimize workflows and enhance SecOps and asset management
Leverage real-time analytics to anticipate threats and respond quickly to incidents

Unlock the full potential of ServiceNow OTM

Expand the value of your ServiceNow AI platform investment with KPMG. By leveraging OT, SecOps, and transformation capabilities, we help you:

Enhance visibility across your OT environment
Leverage real-time insights for informed decision-making
Improve compliance with the latest regulatory standards
Implement targeted security measures
Achieve greater efficiency and cost savings

KPMG and ServiceNow are committed to tackling your toughest challenges with leading technology, tailored strategy, and practical execution to make the difference for our clients.