In today’s competitive environment, operational technology (OT) leaders face unprecedented challenges. Visibility, security, and resilience are essential for safeguarding critical assets and ensuring operational continuity. KPMG, in collaboration with ServiceNow, empowers organizations to identify, protect, and manage OT assets—accelerating your journey toward a future-ready enterprise.
Accelerate operational technology management
Identify, protect, and manage OT assets with KPMG and ServiceNow
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Embrace the OTM opportunity
KPMG helps organizations harness the full potential of ServiceNow’s Operational Technology Management (OTM) capabilities on the Now platform. Unlock new levels of asset management discipline, mitigate cyber risks, and drive operational and IT value for your business.
- Increase asset visibility
- Optimize workflows to secure, service and manage your assets
- Reduce technical debt
- Accelerate the transition toward a factory of the future
Why OTM matters
- 87% of ransomware attacks against industrial organizations increased over the previous year.
- 70% of vulnerabilities reside deep within the network.
(Source: Dragos OT/ICS Cybersecurity report – 8th annual year in review 2025)
Modernizing OT management capabilities helps organizations minimize downtime, safeguard revenue, and enhance resilience. KPMG and ServiceNow deliver advanced processes to optimize workflows, improve service management, and accelerate asset discovery and cyber protection across core operations.
The KPMG advantage
KPMG’s multidisciplinary teams span systems engineering, cybersecurity, technology strategy, and ServiceNow platform engineering. With decades of experience supporting organizations across OT, SecOps, Risk, and more, KPMG delivers sector-specific expertise for heavy asset-based industries and regulated entities.
- Establish governance models and metrics to safeguard OT assets, data, and infrastructure
- Deploy industry-leading processes to optimize workflows and enhance SecOps and asset management
- Leverage real-time analytics to anticipate threats and respond quickly to incidents
Unlock the full potential of ServiceNow OTM
Expand the value of your Now platform investment with KPMG. By leveraging OT, SecOps, and transformation capabilities, we help you:
- Enhance visibility across your OT environment
- Leverage real-time insights for informed decision-making
- Improve compliance with the latest regulatory standards
- Implement targeted security measures
- Achieve greater efficiency and cost savings
Dive into our thinking:
Ready to accelerate OTM?
Discover how KPMG can accelerate your asset management discipline with ServiceNow Operational Technology Management.
Download PDFWhy work with KPMG and ServiceNow
KPMG and ServiceNow are committed to tackling your toughest challenges with leading technology, tailored strategy, and practical execution to make the difference for our clients.
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Meet our team
Contact us to schedule a consultation on how to modernize your ServiceNow platform today:
Will DeMille
Managing Director, Technology, KPMG US
Denise Hester
Partner, Technology Strategy and Architecture, KPMG US
Scott Erven
Principal, Cyber Security Services, KPMG US
Sean Barrins
Managing Director, ServiceNow Sales, Alliance and GTM Lead, KPMG LLP
Will DeMille
Managing Director, Technology, KPMG US
Denise Hester
Partner, Technology Strategy and Architecture, KPMG US
Scott Erven
Principal, Cyber Security Services, KPMG US
Sean Barrins
Managing Director, ServiceNow Sales, Alliance and GTM Lead, KPMG LLP