The trifecta for Agentic AI success
KPMG, MuleSoft, and Agentforce, together, accelerating competitive advantage with improved data access and integration for autonomous AI
If there’s one thing artificial intelligence proves, it’s that the shortest distance between two data points is not always a straight line. Even something as basic as a chatbot can have data trapped in disconnected systems—able to look up an order, for example, but unable to execute a new one without human intervention. According to the Salesforce-MuleSoft 2024 Benchmarking Survey: Some 62 percent of data systems, in fact, are not harmonized to leverage AI. The sheer volume of data in siloed systems slows or prevents information getting from point A to point B.
AI agents need integrated systems and data, which MuleSoft, part of the Salesforce ecosystem, facilitates by providing tools for unified integration and automation. Salesforce’s front-end tool, Agentforce, helps customers build and customize autonomous agents for various tasks, with MuleSoft enhancing its value across all systems.
With the advent of AI agents that work independently, it’s critical to quickly integrate data and systems, reduce maintenance costs, and enhance security and compliance. That’s the purpose of MuleSoft: to provide robust tools on the back end to facilitate integration and automation across systems so that organizations can leverage their data effectively and efficiently for AI.
Unlock data for competitive advantage
Adding MuleSoft to the AI mix, as implemented with the KPMG AI Incubator, brings something special to the table. Our proficiency in MuleSoft’s Anypoint Platform facilitates the creation of a unified integration network, enabling the flow of data between different systems, enhancing real-time decision-making, and improving overall business agility. This not only accelerates the deployment of AI-driven initiatives but also helps them scale efficiently across the organization.This is a KPMG (LLP) specialization: unlocking and enabling data for AI, making information accessible to empower more effective agentic experiences. We combine these capabilities with deep industry knowledge, a strong ability to execute, and a focus on driving business outcomes.
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The trifecta of Agentic AI success: KPMG, MuleSoft, and Agentforce
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