Learn more about how investment priorities have shifted and what this means for organizations by downloading the 2026 KPMG Banking Technology Survey report.
2026 KPMG Banking Technology Survey
Driving innovation as AI and data reshape the banking landscape
Banks are investing to strengthen operations and build the capabilities needed to stay competitive in a rapidly evolving landscape.
Introduction
Technology remains central to how banks compete, operate, and grow. The 2026 KPMG Banking Technology Survey reveals where institutions are increasing spend, where they are modernizing core capabilities, and how they are responding to emerging pressures across cybersecurity, Artificial Intelligence (AI), payments and data.
In this report:
- Accelerating enterprise transformation for digital-first growth
- Scaling AI to drive enterprise value
- Strengthening data foundations to unlock business value
- Enhancing resilience in an evolving risk landscape
- Advancing payments capabilities for the future
See how your organization compares
2026 KPMG Banking Technology Survey
Learn how banking leaders are prioritizing digital investment across the institution. The research reveals where banks are spending now—and where they are preparing to compete next.
A sneak peak into some key findings:
What are the top banking investment priorities in 2026?
Banking leaders are sharpening their focus on investments that strengthen resilience while enabling growth. Data driven insights, cybersecurity, fraud prevention, digital customer experience, enterprise transformation, and data modernization are at the top of the agenda, as institutions work to balance immediate needs with long-term competitiveness.
Which investments are being prioritized at your bank over the next 12 months? Which investments are being prioritized in the next 3 years?
Are banks’ investments in technology creating lasting value?
Technology budgets in banking remain under pressure from competing demands. Leaders must maintain legacy systems, meet regulatory obligations, fund growth initiatives, and still advance modernization. The challenge is not only how much to invest—but how to invest in ways that create lasting business value.
What percentage of your technology budget for the 2026 fiscal year is allocated to the following initiatives?
What we’re seeing across the banking sector is a convergence of priorities — AI, payments modernization, cybersecurity, and tech-driven M&A are no longer separate agendas. That shift exposes the challenge to keep pace across technology, risk, and growth simultaneously.
Peter Torrente
US Sector Leader Banking & Capital Markets, KPMG LLP
The importance of AI
AI is now a strategic priority for banks seeking greater efficiency, stronger customer experience, and long-term innovation. But successful AI adoption depends on strong data foundations, modern infrastructure, and a practical approach to implementation at scale.
Percent of respondents who said that Gen AI was integral to their long-term vision for innovation
Top barriers to AI deployment
What are the top challenges when deploying AI across the enterprise?
#1
Integration with existing systems and processes
#2
Regulatory, legal, and ethical uncertainty
#3
Poor data quality or data readiness
Dive deeper into the survey findings including how AI can transform your organization by downloading the 2026 KPMG Banking Technology Survey report.
Previous KPMG Banking Survey reports
View survey results from previous years
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Meet our team
Peter Torrente
US Sector Leader, Banking & Capital Markets, KPMG US
Andrew Ellis
Banking Consulting Leader, KPMG US
Celeste Diana
Principal, Corporate Strategy, KPMG US
Anand Shah
Principal, Financial Services, KPMG US
Binoy Palakkal
Principal, Advisory, KPMG US
Matthew P. Miller
Principal, Advisory, Cyber Security Services, KPMG US
Courtney H. Trimble
Principal, Advisory, Financial Services Solutions, KPMG LLP
Benjamin Roberts
Principal, Financial Services, KPMG US
Chris Long
Financial Services Advisory Practice Leader, KPMG US
Chris Panneck
Head of AI, Data and Technology Strategy and U.S. Financial Services Technology Leader, KPMG LLP
Peter Torrente
US Sector Leader, Banking & Capital Markets, KPMG US
Andrew Ellis
Banking Consulting Leader, KPMG US
Celeste Diana
Principal, Corporate Strategy, KPMG US
Anand Shah
Principal, Financial Services, KPMG US
Binoy Palakkal
Principal, Advisory, KPMG US
Matthew P. Miller
Principal, Advisory, Cyber Security Services, KPMG US
Courtney H. Trimble
Principal, Advisory, Financial Services Solutions, KPMG LLP
Benjamin Roberts
Principal, Financial Services, KPMG US
Chris Long
Financial Services Advisory Practice Leader, KPMG US
Chris Panneck
Head of AI, Data and Technology Strategy and U.S. Financial Services Technology Leader, KPMG LLP