Industries

Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

How We Work

We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

Learn more

Careers & Culture

What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

Learn more

Modern governments are connected to deliver better experiences

Focus on people for your digital transformation

The way citizens access government services has changed forever. Long, drawn-out processes and long lines for in-person delivery create a negative experience for both employees and citizens—it’s time to take advantage of digital.

Many modern government agencies are on their digital transformation journey. But it’s essential to consider the very human experience of the citizens you serve. The reality is only 38% of people feel like a valued customer when dealing with government.1

In "Modern governments are connected to deliver better experiences" we take a deep dive into the ways your agency can build human-first experiences into your digitally-enabled future.

Footnote:

  1. “Impacts of COVID-19 on digital transformation strategies and the future of work,” Forrester Consulting and KPMG, July 2020.

Dive into our thinking:

Modern governments are connected to deliver better experiences

Download PDF

Explore more

Meet our team

Image of Arthur Higbee
Arthur Higbee
Advisory Managing Director, Transformation Delivery, KPMG LLP

Explore other services

Thank you!

Thank you for contacting KPMG. We will respond to you as soon as possible.

Contact KPMG

Use this form to submit general inquiries to KPMG. We will respond to you as soon as possible.

By submitting, you agree that KPMG LLP may process any personal information you provide pursuant to KPMG LLP's Privacy Statement.

An error occurred. Please contact customer support.

Job seekers

Visit our careers section or search our jobs database.

Submit RFP

Use the RFP submission form to detail the services KPMG can help assist you with.

Office locations

International hotline

You can confidentially report concerns to the KPMG International hotline

Press contacts

Do you need to speak with our Press Office? Here's how to get in touch.

Headline