How our client turned contract complexity into a fast path to deal value

An empowered team, smarter decisions, and a big head start on revenue goals

From the moment the deal closed, the client’s commercial leaders knew that accelerating value from the acquisition would rely heavily on optimizing existing revenue contracts. The company’s experts suspected that somewhere in the disparate data, there were missed revenue opportunities from unrealized pricing escalators and surcharges. They needed to tackle the massive data challenge head-on—organizing customer terms, pricing structures, and agreements across the disparate systems—so their teams could act with speed, clarity, and discipline.

That’s exactly what KPMG helped them do. To keep the integration moving despite the pre-close restrictions on contract access, KPMG established a secure environment where the acquired company’s data could be reviewed independently. This allowed the team to begin organizing and analyzing contracts before Day One, shortening the timeline for value capture once the deal officially closed.

To support the review and analysis across the project, KPMG deployed our proprietary tool, KPMG Intelligence Platform’s Rapid Insights, which is enabled by artificial intelligence (AI). Using this tool, the team was able to identify 8,000 high-value contracts from a pool of more than 250,000 post-acquisition documents that were immediately actionable—yielding a substantial increase on the existing volume in the first four months.

That analysis was driven by identifying and extracting 28 critical attributes from each document (such as pricing terms, renewal clauses, surcharges, and escalators) and filtering out duplicates, inactive agreements, and outdated templates. The data was then organized into a centralized, searchable contract database, prioritized by account value, service line, and risk indicators.

Critically, Rapid Insights did not replace the teams’ essential decision-making work—it accelerated it. By automating and systematizing the data—and surfacing the attributes that mattered most—this centralized contract engine gives commercial teams the precise information they need to work faster, smarter, and with more confidence.

While the work is ongoing, the client and its commercial organization have already reaped significant benefits, including:

• Increased revenue: The revenue management team optimized value creation with a more precise view of contracted pricing provisions and which customers were underpriced, overdue for increases, or still governed by outdated clauses.
• Improved accuracy: Sales teams prioritized accounts and renewals based on accurate data, not guesswork or manual tracking.
• Reduced risk: Legal moved faster to reduce risk, thanks to standard contract language and preset business terms that streamlined redlines and reduced review cycles.
• Enhanced experiences: Customer operations improved experiences by resolving issues faster, with clean records and full visibility into service terms and billing expectations.
• A scalable approach: Our client now has a scalable approach to deploy through future acquisitions.

Crucially, by leveraging AI capabilities, our KPMG teams kept the project ahead of schedule and under budget, giving the client’s people the ability to act on the right insights, at the right time, and at scale.

Confidence, clarity, and momentum for what comes next 

While integration work is ongoing, the client’s rapid returns are clear: With enhanced data, tools, and focus, its commercial teams are delivering tangible results ahead of schedule. Just as important, the effort has helped bring the acquired company’s legacy operations in line with the client’s long-standing expectations for data quality, operational excellence, and commercial performance—empowering the combined organization to work at a higher standard. It’s a reflection of this industry leader’s disciplined growth philosophy in action: focused, intentional, and built for long-term value.

From revenue management to legal and customer operations, teams now share a centralized view of contracts—backed by smart technology, hands-on human oversight, and a structure that supports revenue-driving actions. With millions in value already identified and a scalable model in place, the foundation is set—for this integration, as well as enhanced execution in future merger and acquisition (M&A) activity.