Increased regulatory rulemaking and enforcement activity, along with new and evolving technologies, have highlighted various focus areas for financial institutions and their compliance functions. As rapid advancements ensue in the industry, chief compliance officers (CCOs) have identified consumer protection as one of the key areas requiring substantial improvement in the next two years.1
This publication looks at:
- Cross-industry areas that impact consumer fairness
- Leading practices to drive consumer protection throughout the organization
- Spectrum of KPMG services to mitigate consumer fairness and protection risks
