KPMG Managed Application and Cloud Services (MACS)

Modernize, secure, and enhance your IT ecosystem with AI-enabled managed services that elevate operations and accelerate innovation

Why are modern IT operations critical for today’s enterprises?

Organizations face relentless pressure to keep technology on the leading edge and aligned with business goals. Yet many companies are still held back by legacy platforms and fragmented information technology (IT) operations, making it harder to keep pace with business demands. In 40% of US companies, foundational enterprise IT system flaws disrupt business-as-usual on a weekly basis. Meanwhile, 56% of US technology leaders say that the cost of fixing technical debt prevents them from making investments in new technology programs¹.

KPMG Managed Application and Cloud Services (MACS) provide an integrated, fully managed model to cover both applications and cloud infrastructure—and give IT leaders the agility and visibility they need to support the business with confidence.

HOW KPMG CAN HELP

We can help you:

Simplify complexity and elevate performance across the entire technology environment
Embed AI, automation, and data-driven insight into everyday operations
Enhance stability, shorten release cycles, and strengthen governance
Focus more time and investment on innovation and growth

Footnote

¹KPMG US Technology survey report, From Automation to AI: Tech leaders are focused on ROI | KPMG (2026)

Whether your IT transformation is just beginning or already in motion, the KPMG MACS suite provides essential structure, technology, and expertise to help you manage IT complexity and control costs.

We provide full-service management of the IT landscape, leveraging the latest technologies, and targeted solutions to fill critical gaps. Our flexible approach lets us address immediate challenges or work with you on your broader transformation journey.

Cloud and application support

The cloud and application support delivery layer brings day-to-day operations and improvement under a single managed model that includes:

Cloud infrastructure services to manage your digital operations and complex cloud environments robustly and securely—from initial setup and migration to ongoing optimization and governance.

Platform as a service (PaaS) to deliver a secure, stable, compliant, and scalable platform with experienced support for rapid application development and deployment.

Software as a service (SaaS) for managing administration, integration, configuration and optimization of critical applications, including proactive monitoring and support to enhance performance, improve user adoption, and help maximize value.

Commercial off-the-shelf (COTS) services for stable and reliable off-the-shelf functionality that is designed to evolve with your business, from implementation and customization to ongoing support and maintenance.

Custom application services delivering specialized, scalable, end-to-end support for your distinct technology assets, from infrastructure management to application-level monitoring and enhancements.

IT service and change management for centralized control of incidents, requests, and releases.

Enhancements and modernization to cover planned upgrades and new feature activation.

Data and system administration to manage data integrity, access, and configuration.

Risk and security

Security and resilience are embedded across the services via:

Continuous monitoring, detection, and response supported by automation and threat intelligence.

Business continuity and disaster recovery frameworks that help minimize disruption and protect critical assets.

Ongoing observability through unified insights, advanced analytics, and system dashboards.