The future of investment advice

Why combining trust and technology is key to attracting new generations of investors

The investment industry is at a crossroads. As revealed in the 2025 Voice of Investor Satisfaction, Trust and Advocacy (VISTA) study, a KPMG independent study sponsored by SIFMA, investor expectations are shifting dramatically across generations. While eight in ten investors express satisfaction with the industry, younger generations are driving a fundamental shift towards transparency, digital capabilities, and self-directed investing.

Three powerful trends shaping the investment industry

01
The great wealth transfer

02
The generational divide reshaping investor expectations

03
The shift from public to private markets

As the investment landscape continues to evolve, firms are encouraged to develop hybrid investment models that balance human expertise with digital innovation. By doing so, firms can maintain investor confidence, drive satisfaction, and stay ahead of the competition.

Dive into our thinking:

The future of investment advice

Download 2025 VISTA study to gain a deeper understanding of the shifting investor landscape and the strategic implications for your organization.

Download PDF

Meet the team

Image of Scott Lieberman
Scott Lieberman
Principal, US Customer Advisory Leader, KPMG LLP
Image of Brian Dunham
Brian Dunham
Principal, Advisory, Strategy, KPMG US

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