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Connect your enterprise to the future of commerce

8 pillars for customer-centric digital commerce

Organizations in the Consumer & Retail sector are navigating fast-changing customer and employee expectations. Opportunities to use data and technology are seemingly limitless – but only if you have designed your digital infrastructure for agility and scale.

Discover what distinguishes today’s top-performing digital leaders – and how you can begin connecting capabilities across your enterprise to drive higher efficiency and growth.

Dive into our thinking:

Seamless interactions and commerce

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Leading the pack in digital commerce

KPMG helped a global prescription pet food maker adopt a modern B2B2C commerce model, creating better customer experiences and opportunities for growth...

This client initially aimed to cut costs in what it believed to be a supply chain issue. We helped them think beyond fulfillment and gain a direct relationship with pet owners.

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Meet our team

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Sam Ganga
U.S. Consulting Leader, Consumer & Retail, KPMG LLP

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