In today’s digital world, every organisation must embrace the use of technology to keep up with ever-advancing customer expectations.

But how do leading organisations achieve this at scale, with agility, securely, ethically and profitably?

Leading organisations know that the formula to getting this right is a customer-first culture which needs to be underpinned by a seamless set of systems and processes across the front, middle and back office.

Whatever your ambitions, we will help you achieve them...

+ acquiring market share
+ improving service levels
+ launching new products and services.

Unlock a world of possibilities. A new customer journey starts here.

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Certified Salesforce partner

KPMG Salesforce specialists – building organisations that are Connected. Powered. Trusted.

As a trusted Salesforce partner, KPMG brings together specialists in industry, strategy, people and process, technology and data, and cyber and regulation. We work with you every step of the way to see the transformation come to life.

Our advisory services and Salesforce Net Zero Cloud expertise can help measure and monitor organisations' efforts as they work towards their ESG goals.

KPMG Salesforce is a growing global group with an Australian presence that spans over 22 countries with offshore delivery capability in several locations depending on timezone requirements.

Our Salesforce team is built around the core tenets of business value over features, quality over quantity and stewardship.

Why choose KPMG enabled by Salesforce?

Transforming Sales & Marketing and Finance functions

KPMG has been a Salesforce implementation partner since 2019

Our approach

Today’s customers expect excellent experience at every touchpoint. Many organisations find it challenging to efficiently align their operations to meet client expectations. KPMG's Connected Enterprise approach helps deliver customer-centric, enterprise-wide digital transformation. With leading technology and operational models, KPMG's Powered Enterprise functional solutions can assist to accelerate transformation and open up new possibilities for your organisation.

    KPMG Salesforce consulting services, your partner in enhanced customer engagement

    Operate with excellence

    KPMG advisers use a tailored, optimised operating model for your industry

    Technology enabled

    Accelerators help quickly deploy and implement our industry standard solution

    Continuous support

    Change management support for increased adoption

Salesforce services and industry solutions

Leveraging KPMG industry knowledge, along with the power of the Salesforce Financial Services Cloud software, will enable financial service organisations to overcome the impacts of evolving regulatory changes and disruptions from non-traditional players.

We can also help you with integrating your front, middle and back offices, allowing for a more personalised customer experience and a reduction in rework and error rates – to improve brand engagement and increase market share.

Benefits for financial services organisations

+ Built in security, protecting your organisation from potential cyber security threats.
+ Modern and flexible technology. Built with the customer in mind.
+ Connected thinking with ongoing innovation, so you're always ahead of the curve.
+ Advanced customer intelligence and analytics system.

Collaborating with nCino to transform the banking experience

What is nCino? nCino is end-to-end banking software that connects the bank's core functions and the transaction systems. Extend Salesforce Financial Services Cloud through nCino to deliver a seamless interaction between employees and customers, and business lines and departments, providing bankers with a single, efficient way to digitally operate their institution.


Why choose KPMG as your Salesforce partner?

When you combine Salesforce and nCino cutting-edge technologies with KPMG’s tailored approach, you will be able to quickly realise value on your operations and technology investment by providing an industry standard approach to lending.


Today’s citizens expect government services to be as accessible as those in the consumer world. KPMG and Salesforce help you modernise the citizen experience by providing tailored solutions that allow you to efficiently respond to constituent needs.

Designed specifically for the public sector, Salesforce government and public sector solutions provide you with deep employee engagement and customer relationship insights. This pivotal data allows you to redesign the employee and citizen interactions, empowering your employees to deliver seamless and personalised experiences.

Benefits for public sector and government departments

+ Improve service delivery by equipping departments with a 360-degree view of citizens.
+ Built to adhere to government departments' strict security guidelines.
+ Access real time system and security performance data for added peace of mind.
+ Designed to meet your compliance and regulatory requirements with ease.

Salesforce Public Sector Cloud

Salesforce Public Sector Cloud focuses on transforming the government digital service delivery that enables government departments to serve their customers more effectively and efficiently.

Using the latest digital technologies, including AI, that connect seamlessly and securely to their technology ecosystem, public sector organisations will be able to simplify and/or automate various government services such as licenses and permits, grants and funding, and emergency relief efforts.


Why choose KPMG as your Salesforce partner?

When you choose KPMG to implement Salesforce government and public sector solutions for your organisation, you'll benefit from KPMG's deep policy, departmental process knowledge and technology skills to help government departments scale with agility, meet citizens' expectations and extend the value of their Salesforce investments.


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Find out more

Get in touch with our Salesforce team or request a Saleforce demonstration.

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