Kenya: Independent review for customs disputes
Phased rollout beginning August 2025
The Kenya Revenue Authority (KRA) on July 3, 2025, issued a public notice announcing a new independent review process for customs dispute resolution.
As part of the reform, KRA will roll out the Independent Review of Objections (IRO) and Technical Review Unit (TRU) for handling customs-related disputes. This new process introduces independent experts to assess objections, separate from the original customs officers.
The phased rollout will begin in August 2025.
Read a July 2025 report prepared by the KPMG member firm in Kenya