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Managed services as a strategic approach

06.30.2022 | Duration: 11:53

A collaboration for the long-term

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Podcast overview

Listen to KPMG Principal Dave Brown and HFS Research CEO and Chief Analyst Phil Fersht discuss the trends in managed services and how it is changing the focus around service delivery for global enterprises.

In this podcast, they provide insights uncovered through surveying 800 global executives on how organizations are moving away from traditional outsourcing and transactional processes for cost savings and instead looking for service provider partners that can bring subject matter expertise to mission-critical areas of their business, whether it be cybersecurity, functional cloud transformation, connected enterprise, or compliance.

Meet our podcast team

Image of David Brown
David Brown
Global Head, KPMG Managed Services Principal, Advisory, KPMG US
Image of Phil Fersht
Phil Fersht
Founder and CEO, HFS Research
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Image of Phil Fersht

Phil Fersht

Founder and CEO, HFS Research

Phil Fersht is Founder and CEO of HfS Research. He is a world-renowned analyst, writer and visionary in emerging technologies, intelligent automation and robotic process automation software, digital business services, and the transformation of enterprise operations to drive customer impact and competitive advantage.

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