Increase the value your legal function delivers
The KPMG Legal Operations Consulting practice helps legal teams navigate today’s complex and challenging environment through a strategic approach to people, processes, data, and technology.
KPMG Legal Operations Consulting works in concert with our Legal Technology Innovation and Legal Managed Services capabilities to deliver a thorough approach for your legal function transformation.
Assess your current legal operations against leading practices to design a target operating model that aligns people, processes, and technology to business priorities. This covers organizational design, work allocation, talent structure, contracting, and performance metrics that drive accountability and transparency.
Stabilizes daily delivery, streamlines workflows, and establishes governance to run routine work through efficient, repeatable processes. Supported by lawyer-centric change management to drive adoption across legal and the business—resulting in a more predictable function and freeing teams to focus on strategic counsel, complex risk, and critical enterprise decisions.
Legal technology, data, and AI drive measurable impact through strategy, solution selection, and change enablement. This ensures tools align to legal use cases, integrate with enterprise systems, and achieve adoption at scale—prioritizing high-value generative and agentic AI, strengthening data readiness, and supporting end-to-end implementation.
We help legal teams overcome operational, strategic, and technology challenges to unlock measurable value from their legal function.
Q: What does a modern legal operating model look like?
A leading legal operating model is structured to improve transparency, accountability, and scalability by aligning legal talent, workflows, technology, governance and metrics to enterprise and legal priorities.
Q: How can legal operations improve efficiency in the legal department?
Legal operations can improve efficiency and service delivery by standardizing workflows, clarifying work allocation, strengthening governance, strengthening data visibility and aligning technology to high-value legal use cases.
Q: How do legal leaders choose the right technology for their department?
Legal leaders choose the right technology by assessing business and legal requirements, prioritizing use cases, and selecting solutions that integrate with enterprise systems and support adoption.
Discover latest insights on legal services and the evolving role of the legal function.
KPMG Global Legal Business Services (GLBS) offers an extensive suite of services designed to address the full spectrum of legal department needs. From high-volume contracting to legal operations enhancements and advanced technology integration, GLBS helps empower organizations to achieve efficiency, scale, and strategic insight.
Connect with KPMG to learn how we can help with your legal operating model, process improvement, and technology enablement.
