Managed services in Life Sciences: A strategic shift

Companies are using managed services to drive innovation, reduce costs, and stay compliant.

Facing industry headwinds with innovation

Life sciences organizations are navigating price pressures, patent expirations, and rising R&D costs. To stay competitive, they are embracing digitization, AI, and managed services as strategic levers for transformation.

What’s driving the shift?

Key trends and challenges

  • 60% of CEOs prioritize generative AI, but only 38% feel their data is ready.
  • Cybersecurity and compliance are top barriers to digital transformation.
  • Life sciences leads in adopting “everything as a service” (XaaS) models.

From transactional to transformational

Over 70% of life sciences companies have adopted managed services for core functions like compliance, risk, and R&D. These services are no longer just about cost savings—they’re about agility, innovation, and resilience.

The value proposition of managed services

Managed services are transcending traditional transactional models, moving towards outcome-based, as-a-service subscriptions that promise not just cost savings but also strategic advantages such as:

  • Reduced operational costs: Potential to lower total operational costs by 15 to 45%, with scalable solutions that adapt to changing business priorities.
  • Enhanced cybersecurity: Customized managed detection and response services tailored for the industrial manufacturing sector to address the expanding attack surface.
  • Agile compliance processes: Automated solutions to keep pace with regulatory changes, ensuring compliance and supporting ESG initiatives.

Why choose KPMG managed services?

KPMG stands at the forefront of this transformational journey, offering multidisciplinary expertise that spans strategy, technology, and process management. Our managed services are designed to evolve with your business, ensuring sustained growth and competitive advantage. Here’s what sets us apart:

  • Embedded domain expertise: Our services are enriched with deep industry, process, and technology insights to support your ongoing transformation needs.
  • Strategic collaboration: We believe in working closely with our clients, blending advanced tech solutions with human capabilities to achieve desired outcomes.

Ready to transform your operations?

Discover how KPMG Managed Services can tailor a solution for your business’s unique challenges and opportunities. Learn more about our practice and how we can assist you in achieving sustainable operating costs while adding value across your operations.

Let KPMG help you navigate the complexities of today’s life sciences landscape, driving growth, efficiency, and innovation in your operations.

Dive into our thinking:

KPMG Managed Services

Industry snapshot: life sciences

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Meet our team

Image of Dipan Karumsi
Dipan Karumsi
Principal, US Consulting Sector Leader for Life Sciences, KPMG LLP
Image of Anand Sekhar
Anand Sekhar
Principal and Life Sciences Technology Leader, KPMG US

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