CIOs shift AI focus to practical applications

Explore how CIOs are strategically integrating AI to achieve measurable ROI and enhance security.

June 2025

As AI adoption matures, CIOs are shifting their focus from hype to practical applications that drive significant business value. This transition demands a strategic approach to AI integration, emphasizing ROI, security, and workforce transformation. CIOs must navigate challenges such as data governance, and cultural shifts to fully leverage AI's potential.

Some key factors and considerations for CIOs are:

  • Strategic AI Integration: CIOs should move beyond isolated AI projects and embed AI deeply within core business functions to drive broad transformation and optimize existing processes.
  • Balancing ROI and Security: Quantifying the value of AI initiatives while implementing robust data loss prevention measures is crucial to mitigate risks associated with sensitive data and open access to LLMs.
  • Cultural and Organizational Shifts: CIOs need to foster a culture of innovation and upskill employees to encourage AI adoption across teams, necessitating a reevaluation of business roles and processes.
  • Data Governance and Quality: Prioritizing data governance and ensuring data quality are essential for achieving successful AI outcomes, with a focus on addressing the challenges posed by legacy systems.

    Dive into our thinking:

    CIOs shift AI focus to practical applications

    As AI evolves, CIOs are moving past the hype and focusing on practical applications and strategic integration to drive business transformation.

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    Meet our team

    Image of Marcus Murph
    Marcus Murph
    U.S. Technology Consulting Leader, KPMG US
    Image of Yelena Maleyev
    Yelena Maleyev
    Senior Economist, KPMG Economics, KPMG US

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